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Excellent physicians and staff; great experience overall!..., Jan 19, 2012 Every experience has been excellent at this office with both doctors as well as with all of the office staff. Caring, compassionate and very knowledgable in all aspects of ENT. Dr Bhatt performed my nasal/sinus surgery over 15 years ago and I continue to return to him regularly for my ENT needs. |
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Horrible experience! The doc's office seems to prey on unsuspecting old patients......, Jan 9, 2012 Horrible experience! The doc's office seems to prey on unsuspecting old patients who get referred to him by their primary care physicians. I am 73 years old and my visit which is covered by Medicare and Medical ended up being billed for $225!!! for a half an hour visit. Well, the eye pressure was checked. The insurance didn't pay for $134.90 out of this amount. The office failed to warn that they don't take Medical and about the deductible on Medicare. When asked, I was assured that the visit will be covered. Anyway - now they threaten to turn the whole thing to the collections. Shameless! I live on a limited income of about $600 a month and can't afford to pay that much for a visit. The attempts to negotiate the bill have always ended up with the inability of his office to get the right info about the Medical. But this is not all. During the visit the doc kept pushing his glasses and contacts and was very irritated when we politely rejected the offers. Very awkward. It feels like they are trying to survive at the cost of the most vulnerable. I would never go there again. |
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My family Refuses To See Her Again. Very Disagreeable!..., Jan 5, 2012 My family will not be seeing Dr. Shah again. If we had not researched her credentials after the fact, we would have sworn she was not even a doctor. She argued with us over refills for medicines that we take for diabetes and thyroid disease though we have taken these medicines to treat these illnesses for several years. She was very disagreeable about everything. It was so hard to deal with her that one of us just agreed with her about everything to keep from having arguments again so as to be able to leave her office promptly because the entire visit had been such an ordeal. We do not recommend her. |
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Horrible staff! Very Rude! I do not recommend this practice!..., Nov 4, 2011 Very disrespectful staff, they act as though you are nothing but a waste of time. Very rude over the phone. One employee in particular (I will not post name) needs lessons on how to treat others. Just down right RUDE!!!! Should not be in buisness! |
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Great heart doctor. When you consult him you feel you are talking with a friend. Highly recommended..., Sep 25, 2011 I first met Dr. Assad-Kottner in August of 2011. As soon as he entered the room I noticed something different. He was smiling, and genuinely seemed interested. He sat down, spoke with me without interrupting me like other doctors do so usually. He reviewed all of my medications and instead of adding more or increasing dosages he had a talk with me. He motivated me enough in order for me to try again what they always tell me "exercise eat healthier." So far in 2 months I have lost 6 lbs and will continue to do so. When you consult him it does not feel you are with a doctor, it feels you are speaking with a true friend which in my opinion is key. |