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This is the rudest physician I've ever met. Find someone else!..., May 24, 2012 I've learned not to expect much from doctors, but even still, Robie was shocking. She's very cold and rude, and arrogant. She didn't listen to me at all, and interrupted me to argue with me. She has zero warmth, and her haughty attitude left me feeling much worse than when I came in. I hope I never have to see her again. |
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Dr. Reisman is a fantastic man and has the most skilled hands...., May 5, 2012 Dr. Reisman is a gentle, skilled and friendly doctor. He has the top technology in his office and the steady hands you want to operate on your eyes. I have never waited more than 15 minutes for any appointment, I'm treated as an individual rather than just a patient and he listens closely and answers questions in a way that is very easy to understand. I have the highest regard for his skill and his personality. |
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HORRIBLE courtesy from the RUDEST receptionist I have ever encountered...., Mar 1, 2012 A receptionist has never treated me so rude. Since Dr. Zlobl’s office doesn’t take later afternoon appointments, and I don't get out of work until 4 p.m., I had to put in for sick time in order to leave work early. I also had to secure coverage for my classroom because I am a teacher. Since the person covering for my class ran 5 minutes late, I arrived 7 minutes late to my appointment. The receptionist was extremely rude in telling me we would probably have to re-schedule due to Dr. Zlobl's schedule, and said she called me yesterday and left me a "five minute" message explaining how important it was to be on time. I received NO such message, and when I plainly explained this, the receptionist became snooty and said, "Well, I’m not making it up." Then I realized I HAD received a call yesterday from a number I did not know. This caller did not leave a message. I pulled out my cell phone and asked what the office’s phone number was. She replied that they have 6 different lines. So I told her I would read her the number and asked if she could identify it, and she said, "I don't care." I couldn't believe it!! She didn’t care?!?! When you work with people, it’s imperative that you are empathetic, and Dr. Zlobl’s office proved that they are anything but empathetic. In the business that my husband co-owns, this type of customer service would cause you to lose your job. Needless to say, I left and did not re-schedule an appointment. |
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Something is wrong with the way these guys treated me as a patient...., Feb 5, 2012 Very questionable in my opinion. I won't go back. They nickle and dimed me for everything. When I had insurance, I did not really pay attention but now, I see that they are out of balance with regard to patient care vs insurance company care. Whats funny is, when I lost my insurance, all of a sudden, all treatment options became available and they started billing me for every little thing including phone calls to work out prescription issues. Just very yucky... |
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Money More Important Than Patient Care To Dr Chadha..., Jan 10, 2012 When I went to make an appointment, I was told that I was expected to pay between $200-$300 UP FRONT to see him because I do not have health insurance. When I explained that the number was completely asinine and I could not afford to pay that amount, the receptionist spoke down to me explaining that he "is a specialist and there are set value amounts for these things" that it "has to do with codes and other confusing things" that I just "didn't understand." This angered me, as I am currently waiting to sit for my RHIT accreditation through AHIMA, meaning that I DO understand and know how to code and bill for doctor's offices. Once I explained to her that I had never coded a chart for an office visit where a patient was required to pay $200 up front due to lack of insurance, she became annoyed and suggested I go elsewhere. I would NOT suggest Dr. Chadha or any of his associates at O'Reilly Medical Consultants because apparently money is more important to them than patient care. |