Poor customer service. No compassion. Not helpful. Rude. No resolutions offered. ..., May 14, 2013
Regarding our appointment this morning of May 14, 2013.
Upon arriving my 94 year old mother was anxious to to avail herself to the services of Dr. Kligman for chronic neck pain.
I had been referred to Dr. Kligman by my personal physician.
Upon presenting my mothers insurance card we were informed that it would not be excepted as Dr. Kligman was not listed as the primary care physician.
I was disappointed to say the least when i was informed of this, as it was never explained to me when the appointment for a new patient was made that Dr. Kligman would have to be elected as her primary care physician in order for her insurance card to be accepted and to be seen by the Dr.
I told the receptionist behind the desk that Healthnet would absolutely pay as I occasionally bring my mother to other primary care physicians that are not listed on her insurance card with out issues from the insurance company (healthnet).
No avenue of resolution was offered by the receptionist, and in my opinion I was treated very rudely and was also told that my attitude was not appreciated, at which time I told her I also did not appreciate her shortness with me either, to which she exclaimed that I came into the office with that attitude, which is NOT the case. I became agitated because after waiting 4 months for this appointment I felt that it was neglgent on their part that we were never informed that in order to be seen we would need to elect Dr. Kligman as our primary care physician prior to our appointment. I believe this was an oversight in their policy and not a fault of the patient.
I asked her to call the insurance company to verify that there would be no problem and was rebuffed, at which time I thought it best that I call the insurance company so their office would be assured of payment.
I made that call, there was no one else in the waiting room at the time and I was not causing a disturbance.
After several minutes on hold with Healthnet I was ab
Dr. Regina Syed is a Great Doctor and Changed My Life! ..., Mar 24, 2013
Dr. Regina Syed is a great doctor. She spent a lot of time with me and addressed my concerns. Through my job, I had a lot of back pain and with Dr. Regina's help I'm no longer in pain and was able to get back to work. Thanks Dr. Regina!
Great doctor. he knows his stuff......................., Mar 18, 2013
After reading some of the reviews on other sites about Dr. Lazar, I wasn’t sure that I wanted to see him, but a friend of mine kept saying that he is a graet doc. After seeing him a few times now, I can see where he might come off as gruff. Not everyone can be a teddy bear. Dr. Lazar knows his stuff and has a no-nonsense approach. That doesn’t mean that he doesn’t care tho. Seems to me he’s a good guy.
DO NOT GO! Read reviews on line. He is the worst!..., Mar 3, 2013
Do not go to this doctor. You will be disappointed. He was the absolute worst! He makes mistakes that cause human suffering and then he cannot even admit that he has made a mistake. Read the reviews on line. They all say the same thing!
Peddles quack medicine and couldn't care less about a patient's time (part 2)..., Jan 29, 2013
will charge you like a wounded bull for their own precious time? Arrogance? Disdain? The kind of greed that pushes them to cram their appointment schedule with as many patients as possible per day? And would it kill their staff to at least offer up some kind of token apology or explanation when keeping you waiting interminably? Whatever, I got up and left in disgust.
Having done my homework via the internet on the allergy test Dr. Masri peddles so stridently, and added to the manner with which he so casually played with my own health via the dismissive attitude he took to the views of gastroenterology specialists I’ve seen through the years, I’d already decided that he was certainly not the kind of medical practitioner I wanted to entrust my health to, or that of my family, on a long term basis. After the fiasco of waiting to see him so long, my view was doubly confirmed.