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Dr. Andrea Aagesen

  (0 reviews)
Gender: Female
Specialty: Physical Medicine And Rehabilitation
Location: 28050 Grand River Ave, Farmington, MI 48336
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  Dr. Allan Kurtz is the best doctor in Woodland Hills, Ca...., Mar 24, 2012

Dr. Allan Kurtz is one of the nicest doctors in the Valley. He speaks to you in layman's terms. To put something in layman's terms is to describe a complex or technical issue using words and terms that the average individual (someone without professional training in the subject area) can understand, so that they may comprehend the issue to some degree. This helps me every time I go in for a check up, or for an illness. He has a great staff and nice facility. He has always been very helpful and will not steer you in the wrong direction.
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A receptionist has never treated me so rude. Since Dr. Zlobl’s office doesn’t take later afternoon appointments, and I don't get out of work until 4 p.m., I had to put in for sick time in order to leave work early. I also had to secure coverage for my classroom because I am a teacher. Since the person covering for my class ran 5 minutes late, I arrived 7 minutes late to my appointment. The receptionist was extremely rude in telling me we would probably have to re-schedule due to Dr. Zlobl's schedule, and said she called me yesterday and left me a "five minute" message explaining how important it was to be on time. I received NO such message, and when I plainly explained this, the receptionist became snooty and said, "Well, I’m not making it up." Then I realized I HAD received a call yesterday from a number I did not know. This caller did not leave a message. I pulled out my cell phone and asked what the office’s phone number was. She replied that they have 6 different lines. So I told her I would read her the number and asked if she could identify it, and she said, "I don't care." I couldn't believe it!! She didn’t care?!?! When you work with people, it’s imperative that you are empathetic, and Dr. Zlobl’s office proved that they are anything but empathetic. In the business that my husband co-owns, this type of customer service would cause you to lose your job. Needless to say, I left and did not re-schedule an appointment.
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