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HORRIBLE!!! I cannot believe that they allow him to practice medicine...., Apr 12, 2012 This is a very long review but to summarize. Dr. Kong is possibly the worst doctor I could ever imagine he is a disgrace to the medical field. I was a patient of this doctor for 18 months. I was forced to see him because of workers comp. First you will call to set up an appointment. They do not verify your insurance before you arrive so expect to have some trouble with that. His office staff is incredibly rude and unprofessional. When you walk in the door the first thing you will notice is the other 400 patients in front of you who have been waiting for hours. The office is dark and the furniture is cheap (think thrift store). The whole place smells a little bit like urine and is covered in a THICK layer of dust. One you reach reception you will not be greeted. They have glass windows covering the reception area. I'm assuming so that when customer gets angry they don't cause physical harm to the incompetent employees. You will unpromptly be sneered at by someone who barely speaks english. They make you fill out about 10,000 forms most of which are illiterate and unnecessary. Now you can go ahead and relax because it is going to be a while. Next some angry woman will come demand you come into the back. They lead you down a very small hall way that has files stacked all over the floor. You will be upset at this point because the place looks like a landfil. You still have a chance to RUNNNNNNNNNNNN. You will be placed in a microscopic exam room and asked to wait 45 minutes for a nurse. The nurse will come in and give you a bunch of attitude if you mention you've been waiting. Then she will take SOME of your vitals with filthy equipment I assume is still there from the 1970s. You can relax again... call the health department... say goodbye to your closest friends and family. Whatever ends you need to tie up while your still moderately healthy. The doctor will come in who is a fat sloppy pig from somewhere in the middle east. He smells like french |
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Terrible Doctor, Unprofessional and Unintelligent ..., Apr 6, 2012 I had clavicle repair surgery with a plate and screws done by Dr. Gennaro. He averaged at least an hour behind schedule. The hospital staff was awful, they burst a vein every time an IV had to be put in. The x ray technicians messed up the angle of the x rays every single time. A month after surgery I developed pockets of fluid which formed blood blisters on the scar. Gennaro used a bone growth catalyst that had a reaction with my skin. This resulted in a hole in my skin that had to be surgically closed. The catalyst was not needed as I am a healthy, 18 year old who is active and fit. Two months after the initial surgery I broke my collarbone again, along with the plate. When he looked at my x ray his fist word was "Shit". He continued repeating this before saying "I've never seen this before, or read anything about it. So come back in two weeks and we'll see how it heals" I will never deal with him again. The plate is visibly displaced and very painful. If my collarbone heals like this the metal will grate against my skin every time I move as it has been doing. I have never had a worse medical experience |
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ARROGANT & TERRIBLE BEDSIDE MANNER ..., Mar 22, 2012 Hospital and hospital staff was amazing. UNFORTUENATELY, Dr. Mosbah Chehab was the assigned physician when I was hospitalized and he was incredibly arrogant and rude. He insulted my intelligence on several levels, without getting into details, and after I filed a formal complaint and requested a different doctor he refused to transfer my case and threatened to discharge me instead. After administration was involved his demeanor changed and he denied all allegations and threats he made (nurses did witness EVERYTHING) furthermore, he snuck back in my hospital room and stated that he could do whatever he wanted and discharge me (I was just admitted with pneumonia less than 4 hours before) and call security if he felt like it. I proceeded to tell him to leave the room and only speak to me with another staff member present, he then stormed off, go t another staff member and again changed his demeanor and stated that because I was upset he would transfer my case to another doctor. This was what I was asking for the entire time and what he was refusing to do. It took about 2-3 hours of requesting and involving management and administration to have the issue resolved. |
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Great Doctor, very personable and caring.Amazing work!..., Jan 6, 2012 Great experience. Great value. i would not go anywhere else for all my non surgical procedure! I had a blepharoplasty done and I do botox for the past 8 years. Im very happy with his work and service |
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Most unorganized Doctor ever with a staff that is even worse!..., Dec 9, 2011 This doctor loves consultations at 500 a visit and never even remembers why he had you come in or your name. The only thing that tops that is no return phone calls, no matter how many times they will check and "call you right back". They schedule appointments and don't tell you or better yet send you to a down town office only to find out that it's at an office 30 minutes in the other direction. FIND ANOTHER DOCTOR … maybe even one who cares about your family and your time. |