Poor customer service. No compassion. Not helpful. Rude. No resolutions offered. ..., May 14, 2013
Regarding our appointment this morning of May 14, 2013.
Upon arriving my 94 year old mother was anxious to to avail herself to the services of Dr. Kligman for chronic neck pain.
I had been referred to Dr. Kligman by my personal physician.
Upon presenting my mothers insurance card we were informed that it would not be excepted as Dr. Kligman was not listed as the primary care physician.
I was disappointed to say the least when i was informed of this, as it was never explained to me when the appointment for a new patient was made that Dr. Kligman would have to be elected as her primary care physician in order for her insurance card to be accepted and to be seen by the Dr.
I told the receptionist behind the desk that Healthnet would absolutely pay as I occasionally bring my mother to other primary care physicians that are not listed on her insurance card with out issues from the insurance company (healthnet).
No avenue of resolution was offered by the receptionist, and in my opinion I was treated very rudely and was also told that my attitude was not appreciated, at which time I told her I also did not appreciate her shortness with me either, to which she exclaimed that I came into the office with that attitude, which is NOT the case. I became agitated because after waiting 4 months for this appointment I felt that it was neglgent on their part that we were never informed that in order to be seen we would need to elect Dr. Kligman as our primary care physician prior to our appointment. I believe this was an oversight in their policy and not a fault of the patient.
I asked her to call the insurance company to verify that there would be no problem and was rebuffed, at which time I thought it best that I call the insurance company so their office would be assured of payment.
I made that call, there was no one else in the waiting room at the time and I was not causing a disturbance.
After several minutes on hold with Healthnet I was ab
Go see the REAL Dr. Tony Mork of Newport Beach, CA! ..., Mar 4, 2013
Dr. Tony Mork of Newport Beach and his staff were very friendly and helpful with my decision to have surgery. There was never any pressure, and never once did I feel like I was bothering them with my questions or calls. I never heard of Dr. Mork having an office in wherever this city listed is, but I want to make sure that you know the real Dr. Tony Mork is in Newport Beach, CA and it's no wonder that people from all over the country travel to him! He is one of the best in his field, and I have been living virtually pain-free ever since! Worth every penny!
Money hungry. Only in it for the Pharmecuetical kick-backs..., Feb 15, 2013
Poor monitoring of patients. Doctor Hemang Shah is simply a pill peddler with no concern of a patients well being. When patient has trouble due to medication the Doctor simply won't see them anymore. No concern of dangerous and debilitating after effects of drugs. Office staff will lie to protect him. AVOID THIS DOCTOR and his staff AT ALL COST !
Pornographic Comments During Procedure DISGUSTING DOCTOR..., Dec 28, 2012
I just have to relay this story. I had a colonoscopy by Dr. Kenneth Brown in Plano, TX and I was thoroughly disgusted. I was supposed to be sedated but I was NOT and I remember the discussions that went on during the procedure. He made disgusting pornographic comments non-stop. He talked about his sexual exploits, made disgusting and insulting comments about his wife, and talked about how men cannot be expected to be faithful in marriage. He made comments about relative genatalia size among men. It was a thoroughly humiliating experience for me as a female.
I would NEVER go to this physician again and I cannot recommend him one bit.
Useless!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!..., Dec 15, 2012
This doctor can't and doesn't want to help. All he wants is $$$ earned as easy as possible. He has very poor knowledge of todays pharmacology and uses your time to research this on the internet...Save your time and $$$ and find a professional. The office is also very odd and VERY dirty.