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Dr. Bruce Jacobson

  (0 reviews)
Gender: Male
Specialty: Ophthalmology
Location: 36100 Euclid Ave, Willoughby, OH 44094
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Recent Reviews for Doctors Similar to Dr. Bruce Jacobson

  Patient for orthoscopic knee surgery. Very dissatisfied with care, result and staff issues! ..., May 21, 2012

I had a knee (minuscus) surgery performed there in 2010. They indicated that I would be back to 100% in about 10 days after this orthosopic surgery. Instead, I have been plagued with pain ever since. I did all the therapy, taken cordizone and suparts to no avail. Along the way I have had issues with the staff over appointments and payments. They have claimed on two occasions that I was grossly delinquent on payments..... first example was when I was taking a 6 week round of supparts injections. They indicated at the start that the insurance paid it all, until they discovered that this wasn't true and upon one of my last visits for this, they initially tried to suspend any further treatment until my account was paid in full....something less than $100.00. Having serious pain issues, I booked an appointment with the Doctor, who I almost never saw, always relegated to a PA, and waited the ap[proximate two months to see the Dr, before the office staff called and said I owed them $106 and the Dr would not see me until I had paid this in full and all of this years deductible, in advance.... because of my past payment history..... a one time error, that they were responsible for. I believe, personally, that the Dr. violated his Hippocratic Oath when he refused to see me based upon this. His staff would not allow me to speak direct to him and then charged me .65 cents a page for my records. I have subsequently heard that this Dr. is great for shoulders, nut that knees are not his specialty. Based upon my experience, I would agree, since I still have a serious problem with my knee. Some months after the unsuccessful surgery, they indicated to me that I might be a good candidate for a whole knee replacement....something not even remotely on the radar before the orthoscopic minuscus surgery. Based upon the level of professionalism from the office staff and the fact that I have not achieved the desired level of health promised, I would not recommend this Dr. for any surgery or
  Mole removal, very bad experience.terrible scarring and pain..., Mar 9, 2012

told me I needed 4 moles removed without offering any other options. He left me with 15 stitches in my leg, 8 in my back and 2 in my neck. Did not communicate to me what was happening during procedure. Due to severity of wound left on my leg, I could not walk for a week and am still suffering. Incisions were sloppy and stitches were not done properly. Never makes eye contact and types on his computer during the whole visit. Talked about himself and his political agendas throughout the surgical procedure. Did not make me aware of the type of wound that I would be caring for afterward. I am left with horrific scarring. Do not allow this doctor to perform any sort of surgical procedure on you.
  Problem solvers - no nonsense and efficient with up to date care..., Jan 17, 2012

They don't mess around - found my problem quickly and got me on the path to recovery quickly. No nonsense. They return phone calls and even emails. Their website is helpful with many educational articles
  great doctor,knowlegable,helpful and caring ,fast and kind..., Jan 1, 2012

took care of the problem right away,know what he is doing. seen in er for emergency ,diagnosed ina minuite and did great job.I recomond to all my friends . do not give fallow up with him but send to fallow up doctor,who satisfied with the results
  unresponsive, indifferent medical office with lack of urgency..., Nov 29, 2011

Staff is cold, indifferent, with no sense of urgency. I was extremely concerned about some test results but when I called every few days to ask if they were in, I was made to feel that I was bothering them and there was no attempt to give me an idea of when they would be in, or to expedite results more quickly. I waited a half four to see the doctor, she looked at her watch and made me feel rushed when I was in for the exam. Medical advice seemed reasonable but the lack of urgency or empathy made it a frustrating experience.