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Really wonderful surgeon and fantastic office staff...., Mar 18, 2012 Dr Goff is an excellent surgeon and she is also very kind and always takes time to explain things to me and discuss alternatives. She worked with my naturopath and combined standard medical therapy with alternative therapies and I am really grateful for the great care that she has given me. Her nurses, Holly and Heidi are simply the best in the world. |
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WORST OFFICE I HAVE EVER BEEN TO. 0 STARS. RECOMMENDED TO NO ONE...., Mar 14, 2012 THE WORST OFFICE I HAVE EVER SEEN! 0 STARS! I waited for 1 hour and 30 minutes only to be called by a nurse and told that I would have to wait at least another 1 hour and 30 minutes with no guarantee. I asked the nurse why I have to wait so long and why no one told me and why my appointment was made so early even though I was not to be admitted for at least another 3 hours and she replied, QUOTE "Oh we don't tell patients, but there is a wait, there is always a wait". Their staff even had the nerve to lie to me and say that they were "filing charts" the entire time, which is the biggest load of bull I have ever heard. We walked out and I was angry enough punch through their wall. I was told by neurologists and many doctors to try to have less stress and this "doctor's" office did the exact opposite. I never saw a doctor, my mom left work early and I had to skip part of school, did not eat (even though I was also told to do so by doctors), and wasted an overall 4 hours (including the ride there) for nothing. I waited for 10 MINUTES at a HOSPITAL, but at this OFFICE I would have to wait at least 4 HOURS. That is complete bull and irrefutably disrespectful. Not to mention that they were severely overbooked, my doctor called for a medical emergency and I still did not get admitted, there was no space to sit, it was incredibly hot, and the conditions are just unsanitary and unfit for so many people to wait for no reason. They should be sued over and over for damages and closed by the government. Worst office I have ever been to. |
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Staff does not call to alert patients of problems. ..., Jan 19, 2012 After 5 years as a patient, I made one late payment. The payment was in excess of $100.00 despite my usual $40.00 co-pay. Maybe Dr Leon's staff didn't submit to Aetna. I paid anyway. Months later, they refused to renew a refill and told me that I needed to pay cash for appointments now. They never contacted me about this. Rather, they let me run out of medication and then refused to refill. I had to miss classes that day and find a new GI. My GP was nice enough to authorize enough medication over the phone (on good faith that my labs had been good lately, which they were) until the visit with my new GI. That was lucky, many GPs won't do that, and I am currently stuck with ASU's GPs. Dr Leon's actions were negligent and unethical. I am looking into what legalities this may violate, and will press charges. To this date, Dr Leon had shown himself to be a fine physician, but this incident is unforgivable. His staff had always been a little dodgy. One of his staff tole me she would talk to Dr Leon to see if he would use a little discretion in this instance. I doubt that she did. |
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LACK OF TRUST in REFERENCE TO DOCTOR MARK FALLICK...., Jan 9, 2012 I am over 60 years old and this Doctor has to the most ignorant person I have ever come in contact with. I had a procedure done by him and when I went for follow-up tests he claimed I still had a condition. I sought a 2nd and 3rd opinion and I was told the tests showed my condition no longer existed, so it is clear Dr. Fallick wanted to put me through additional pain just so he could bill me and my insurance company for extra money for a procedure that was not required, DOCTOR FALLICK that is FRAUD. BEWARE of this money hungry IGNORANT Doctor who in my opinion is a disgrace to the MEDICAL profession. |
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Don't waste your time with this quack, better doctors around...., Nov 25, 2011 Unprofessional bedside manner. Switched doctors after a few visits with this quack. He is always running late, does not keep a professional distance from his staff and/or patients. Definitely a pill pushing doctor if that's all you're looking for. Don't waste your time with this quack, there are much better doctors in the area. |