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Dr. Dale Yeatts
(0 reviews)
Gender: Male
Specialty: Emergency Medicine
Location: 2801 Atlantic Ave, Long Beach, CA
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Patient Reviews
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Recent Reviews for Doctors Similar to Dr. Dale Yeatts
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Staff does not call to alert patients of problems. ..., Jan 19, 2012 After 5 years as a patient, I made one late payment. The payment was in excess of $100.00 despite my usual $40.00 co-pay. Maybe Dr Leon's staff didn't submit to Aetna. I paid anyway. Months later, they refused to renew a refill and told me that I needed to pay cash for appointments now. They never contacted me about this. Rather, they let me run out of medication and then refused to refill. I had to miss classes that day and find a new GI. My GP was nice enough to authorize enough medication over the phone (on good faith that my labs had been good lately, which they were) until the visit with my new GI. That was lucky, many GPs won't do that, and I am currently stuck with ASU's GPs. Dr Leon's actions were negligent and unethical. I am looking into what legalities this may violate, and will press charges. To this date, Dr Leon had shown himself to be a fine physician, but this incident is unforgivable. His staff had always been a little dodgy. One of his staff tole me she would talk to Dr Leon to see if he would use a little discretion in this instance. I doubt that she did. |
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Great Doctor, very personable and caring.Amazing work!..., Jan 6, 2012 Great experience. Great value. i would not go anywhere else for all my non surgical procedure! I had a blepharoplasty done and I do botox for the past 8 years. Im very happy with his work and service |
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judgemental/egotistical/condescending attitude/know it all..., Jan 4, 2012 Unfriendly staff. Doctor doesn't listen completely to what you're saying She's quick to make a diagnosis before listening completely to what you have to say and before test results are back unwilling to admit when she's made a mistake |
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NEVER CALL THIS DOCTOR................................, Nov 22, 2011 WORST EXPERIENCE JUST TRYING TO GET IN TO SEE HER. I GUESS ITS A SIGN. SHE HAS A STAFF THAT ARE SO RUDE ON THE PHONE THEY DONT CARE ABOUT YOU SO WHAT DOES THAT SAY FOR THE DOCTOR ...................... |
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Worst customer service from a Dr.'s office that I have ever witnessed..., Nov 17, 2011 On November 16th, 2011 I wanted to go to Dr. Salas to find out what was causing the pain in my neck and back. When I called the office to schedule an appointment, a woman named Mary Ann picked up. I asked where the address was and she rudely said that it was across the street from the hospital. I didn’t know where the hospital was, and wanted to get the address from her so I could GPS it. She wouldn’t give it to me for some reason. It didn’t bother me at first, but when I told her I would be there in 20 minutes to fill out paper work, she said whatever and hung up the phone on me. I thought it was extremely rude and that maybe I should just find a different doctor. I called back to try and talk to Dr. Salas about the issue, but Marry Ann would not get him for me or give me his email address. I told her I would not schedule an appointment with them if she was going to continue being rude and having poor customer service. Before I could even ask for Dr. Salas’ email address she hung up on me. I really wanted to talk to Dr. Salas and inform him of Mary Ann’s rude behavior, so I went into his office to speak with him. I asked to speak with a supervisor and it ended up being Mary Ann. I told her I was offended by how rude she was and that I would like to speak with Dr. Salas or to give me his email address. She said if I didn’t leave she would call the cops on me. I couldn’t believe it, all I wanted was an email address, but she thought she could call the cops on me so Dr. Salas wouldn’t find out, or receive a complaint about her. I never was rude or used foul language to instigate such a response from her. I guess she has never heard of the internet. I never had the chance to actually meet Dr. Michael Salas, so I can’t review on how he is as a doctor, but after I witnessed who he hired as a supervisor. I am inclined to think that he must not be that good if he can’t hire someone with good customer service. It all starts at the top with a business’ |
