Poor customer service. No compassion. Not helpful. Rude. No resolutions offered. ..., May 14, 2013
Regarding our appointment this morning of May 14, 2013.
Upon arriving my 94 year old mother was anxious to to avail herself to the services of Dr. Kligman for chronic neck pain.
I had been referred to Dr. Kligman by my personal physician.
Upon presenting my mothers insurance card we were informed that it would not be excepted as Dr. Kligman was not listed as the primary care physician.
I was disappointed to say the least when i was informed of this, as it was never explained to me when the appointment for a new patient was made that Dr. Kligman would have to be elected as her primary care physician in order for her insurance card to be accepted and to be seen by the Dr.
I told the receptionist behind the desk that Healthnet would absolutely pay as I occasionally bring my mother to other primary care physicians that are not listed on her insurance card with out issues from the insurance company (healthnet).
No avenue of resolution was offered by the receptionist, and in my opinion I was treated very rudely and was also told that my attitude was not appreciated, at which time I told her I also did not appreciate her shortness with me either, to which she exclaimed that I came into the office with that attitude, which is NOT the case. I became agitated because after waiting 4 months for this appointment I felt that it was neglgent on their part that we were never informed that in order to be seen we would need to elect Dr. Kligman as our primary care physician prior to our appointment. I believe this was an oversight in their policy and not a fault of the patient.
I asked her to call the insurance company to verify that there would be no problem and was rebuffed, at which time I thought it best that I call the insurance company so their office would be assured of payment.
I made that call, there was no one else in the waiting room at the time and I was not causing a disturbance.
After several minutes on hold with Healthnet I was ab
RUDE, HURTFUL, NO FEELINGS FOR PEOPLE, LIKE A METH ADDICT..., May 10, 2013
I had my 2 small children for a check up. This doctor bryan ledbetter said"shut up and I will see your kids or leave". I was not angry when I told him the medicine he prescribed has not rid my daughter's lice.. i was and am very frustrated. she goes to daycare while i go to RN school. I asked for a stronger medicine rather than the OTC he gave me last week. No, he gave Bactrim Suspension!
Dr. Thomas McFadden is absolutely the BEST P/S ANYWHERE ..., Feb 21, 2013
Dr. McFadden is withou a doubt, the finest cosmetic surgeon anywhere! He performed a tummy tuck for me and changed my life in the process. I no longer have to buy clothes several sizes too large to try to hide my protuding stomach, and I no longer have to be ashamed ofshopping for clothes. I can now wear shirts and pants that I pickup off the rack! This amazing doctor gave me back my life in more ways than he could ever know.He is truly the BEST!!!
Great psychiatrist, compassionate, caring, and down to earth. ..., Feb 15, 2013
I have been treated for mental illness for 15 years and this is the best care and knowledgable doctor I've seen. He actually has me on less meds and I am doing well. He is very easy to talk to and is down to earth.
Rude , didn't listen to me and was condescending the whole time. ..., Dec 10, 2012
Dr Jodi Shields was rude, inconsiderate and lacking in any basic compassion. She did not knock before entering and consequently opened the door while I was changing and proceeded to stand there in the open doorway talking to me. While I had my shirt off!
I was very uncomfortable and do not trust her judgement. She had me get a steel plate to put in my shoes that weren't even for what she said was supposedly wrong with my foot. She didn't listen to me. Performed a basic exam and spoke rudely to me most of the time. I wish I had thought to find reviews before I went. Haven't found a positive one yet!!
Wish I could leave no stars