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unresponsive, indifferent medical office with lack of urgency..., Nov 29, 2011 Staff is cold, indifferent, with no sense of urgency. I was extremely concerned about some test results but when I called every few days to ask if they were in, I was made to feel that I was bothering them and there was no attempt to give me an idea of when they would be in, or to expedite results more quickly. I waited a half four to see the doctor, she looked at her watch and made me feel rushed when I was in for the exam. Medical advice seemed reasonable but the lack of urgency or empathy made it a frustrating experience. |
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Bad doctor, I will not be returning and advise you to never go to her...., Nov 22, 2011 She doesn't show any care for your child. She acts like she knows everything and will make you feel stupid. She has a really bad attitude. I will not be returning to her. I feel really bad for taking my baby to see her because my baby deserves better than that. |
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Welcome back to Lakewood, WA Good to have you in the community again..., Nov 2, 2011 NP Lennon is back in Lakewood - working with Dr. White. She is knowledgeable and compassionate. I never felt rushed or not listened to. Very thorough re: history and tries to get to know each patient. Thanks |
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Scott Yegel had a wait time of 50 minutes Unacceptable!..., Oct 17, 2011 . I am most disappointed in the wait time. I waited over 50 minutes to be seen by the doctor. 50 minutes just to have him walk into my room!! I never received any feedback as to the wait and when I addressed the issue to the doctor he merely stated I'm sorry. If the wait time was going to be long, I would appreciate if the doctor/ receptionist asked me if I cared to reschedule, who said I didn't have something else to do? My time is just as valuable as any person, so when I schedule an appointment I expect to be seen at least within 15 minutes. After all, the receptionist is the one looking at the calendar to ensure I am placed in to a time that is compatible with the doctor's schedule. If I arrive late or do not call, I am billed anywhere from $50.00 to $200.00 depending on the incident. If the doctor arrives late, I get nothing except sorry and all my other appointments being thrown off at that time. Why is it OK for the doctor to be late but not the patient? If you have too many people scheduled or you can't wrap up an appointment in a timely manner, maybe you should try placing greater distance between the next patient, to allot for the overtime (which by the way I'm not getting paid for) in which the patient will be occurring. So many times people say this is the norm, this is not acceptable! If you arrive late at the doctor's office you are billed or asked to rescheduled, if you arrive late for an interview you will not get the job, if you arrive late at your job you will be fired. Why is it OK for a doctor in a doctor's office to be late for his/her patients? I had an appointment; I even brought in my paperwork already filled out. I didn't just walk in. I rescheduled an appointment for another doctor while waiting for the doctor to come in, upon him coming In, I left. He or she will no longer be privy to my money when I have to wait excessively. |
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Do your research before putting your trust in any doctor... my wake-up call......, Oct 10, 2011 Dr. Smith has had several issues, with many patients. I was one patient, who he never followed up with, although I was having severe pain issues following my surgery. I have spoken to many people lately, who are suffering severely after he performed surgery on them. Please, please do your research before going to Dr. Smith or any doctor. If they recommend a major surgery, get a second opinion. It's always better to read up than to regret it after the fact. |