Avoid this one at all costs, ladies and gentlemen...., Apr 7, 2013
No interest in making patients feel better, or even at ease. She ignored my health history, dismissed everything that the referring doctor had said and all of the family history of arthritises and autoimmune disorders. She was absolutely rude and cold. It's only the clinic's policy of taking lots of tests and x-rays that made the visit at all worthwhile, as I ended up with information to take to a different rheumatologist! She was happy to write me off, and I'm so glad that I had the choice of other providers in the area.
Unable to get the treatment that I came in for instead sent elsewhere to be treated for something th..., Feb 24, 2013
Can't beleive it. Was dismissed because of my inabvility to urinate. Was denied the option that was given to me by the nurse to come back and try again, the office manager Jeanette demanded that I leave IMMEDIATELY and that I was dismissed right, then while in the exam room, and NOT finished with my appointment with the doctor. Asked to speak to Dr. Revollo to find out why I was being dismissed and she REFUSED to let me EVER see him and that I needed to leave NOW. She threatened to call the police and press harrassment charges on me if I call there and to have me arrested if I come ANYWHERE NEAR the office. LIED to my insurance company that I was NON-COMPLIANT just because I was UNABLE to urinate at that moment. But 2-3 days later I get a referral for orthopedics for knee pain for 99 visits good till 12-31-2013 and x-rays all for my KNEES. I came in for WRIST pain and swelling and to get a referral under my new insurance for the Rheumatologist he sent me to on my old insurance. All this AFTER I was supposedly dismissed. The referral was mailed to me 4 days after the dismissal. They also refuse to release your medical records to you so you can find a doctor to get proper medical attention and treatment.
Words cannot describe the feelings my family has towards this so-called doctor..., Jan 1, 2013
We saw this Dr. Erlacher in the ER of our local hospital. My 10 year old daughter came in with severe abdominal pain. I was worried that it may be her appendix. After waiting several hours he finally ordered an x-ray in which he saw a "blockage". He diagnosed her pain as constipation without looking further into this so-called blockage. Three days later we ended up in the ER of the nearest city's hospital. (We live in very rural area.) When the doctors there saw this "blockage" on the xray they did an Ct Scan and an ultrasound. She was in surgery within an hour. What this so-called doctor diagnosed as constipation was actually a 10cm cyst on her right ovary. The result was a salpingo-oophorectomy. Her right tube and ovary had to be removed. The surgeon who fixed her said if we had waited any longer it could have killed her. If Dr. Gray Erlacher had been more thorough and less "charismatic" my daughter would not have suffered for as long as she did. He's very lucky she survived.
Dr. West Makes Me Laugh...Even during "that" exam and also makes me feel heard. ..., Nov 26, 2012
I've been seeing Dr. West since 2000. I had to move to L.A. for two years and one of my regrets was having to give up Dr. West. As soon as I moved back to Seattle I immediately signed up to see him. I even talked my husband to see him (his PCP before that was Harborview Emergency). Dr. West spends as much time with you as is necessary. However, the thing that impressed me the most and why I have remained so loyal is that Dr. West isn't a "easy fix" kind of guy. His first instinct isn't pills but exercise, proper diet, mental health, etc. However, if medication is necessary he isn't afraid to prescribe it. The best thing I can say about him is that I've sent him several patients over the years and they all equally sing his praises. (FYI - He is now located in Edmonds at the Edmonds Family Clinic).