Dishonest billing and a bad bed-side manner. Not recommended...., Apr 22, 2013
I suggest staying away from Reseda Family Medical Clinic run by Dr. Syrus Feridouni. I've never had such a horrifying experience with a doctor or clinic.
1. They bill $390 for just the doctor's visit not including any treatment. In comparison, West Oaks Urgent Care in Winnetka charges about $65.
2. They overbill for service even if you they say they take your insurance. My insurance refused to pay portions of the bill as they exceeded their contractual agreement.
3. Dr. Feridouni has a cruel bed side manner. When cleaning a wound on my daughter's palm which was extremely painful, he asked her if it hurt and when she said it did, he told her "no it doesn't".
4. I was incorrectly and over-billed for services received and when I attempted to resolve the matter by explaining to Dr. Feridouni (in a calm and polite manner) why the billing was incorrect, he started yelling at me, said if I didn't pay he would send me to collections and hung up the phone
he has no time for post op care and will kick you to the curb..., Apr 12, 2013
his surgery on my wife got infected resulting in 4 days in the hospital, a week after she got out he said it was scar tissue, a week after that she called to say it still hurt, he said somethings not right a to see him in 6 days, i called to complain that 6 days is too long maybe we should go to the hospital, his office called back stating we would recieve a certified letter stating he would not provide her any more care and to find a new doctor, THEY THREW US TO THE CURB, he cut her, it got infected, so too bad find another doctor
Great Doctor! Must see her for Obstetric and Gyn Care..., Apr 11, 2013
She is compassionate and competent. I recommend her to all of my friends. She takes time to answer my questions. Her staff is caring and helpful. I love her PA and nurse practitioner. I am so lucky to have found her.
Unfortunately, I can't recommend her. Lacks privacy sensitivity!..., Feb 6, 2013
I saw this doctor once. Her office is very small which would be fine, except while I was there in the waiting room, I could hear everything she was saying during her phone conversation with the insurance company or someone like that. This included the patient's i.d. number, medical problems, lab report results, etc. I couldn't believe it! Doesn't this violate HIPPA laws?? She was using a phone in the front reception area but could prevent this by having a phone in back part of office. Toward the end of our appt., I told her I was concerned about her making calls from phone in front, and I could hear everything she was discussing about a patient. Instead of taking responsibility for the situation, she blamed it on her office, other patients, and then me. She said that that unfortunately she has a small office; that sometimes the reception door gets left open when patients walk in; and that most patients aren't listening for something like that. LOL, ARE YOU KIDDING ME?!!! She may be a good doctor regarding a broken bones and such (I don't know), but she is clueless about protecting patient privacy! No thanks!