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Dr Torkelson excels at client focused patient care. ..., Oct 5, 2011 Dr. Torkelson excels at giving his patients his full attention. Staff is always courteous and helpful. Waiting is alway minimal. Follow up for preventative care is always done one time. Fees are realistic.
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Patient for orthoscopic knee surgery. Very dissatisfied with care, result and staff issues! ..., May 21, 2012 I had a knee (minuscus) surgery performed there in 2010. They indicated that I would be back to 100% in about 10 days after this orthosopic surgery. Instead, I have been plagued with pain ever since. I did all the therapy, taken cordizone and suparts to no avail. Along the way I have had issues with the staff over appointments and payments. They have claimed on two occasions that I was grossly delinquent on payments..... first example was when I was taking a 6 week round of supparts injections. They indicated at the start that the insurance paid it all, until they discovered that this wasn't true and upon one of my last visits for this, they initially tried to suspend any further treatment until my account was paid in full....something less than $100.00. Having serious pain issues, I booked an appointment with the Doctor, who I almost never saw, always relegated to a PA, and waited the ap[proximate two months to see the Dr, before the office staff called and said I owed them $106 and the Dr would not see me until I had paid this in full and all of this years deductible, in advance.... because of my past payment history..... a one time error, that they were responsible for. I believe, personally, that the Dr. violated his Hippocratic Oath when he refused to see me based upon this. His staff would not allow me to speak direct to him and then charged me .65 cents a page for my records. I have subsequently heard that this Dr. is great for shoulders, nut that knees are not his specialty. Based upon my experience, I would agree, since I still have a serious problem with my knee. Some months after the unsuccessful surgery, they indicated to me that I might be a good candidate for a whole knee replacement....something not even remotely on the radar before the orthoscopic minuscus surgery. Based upon the level of professionalism from the office staff and the fact that I have not achieved the desired level of health promised, I would not recommend this Dr. for any surgery or |
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Careless doctor that does not take responsibility for her mistakes..., Apr 14, 2012 This doctor performed a cosmetic procedure to my face that left me damaged and needing correction from another doctor. I feel she was careless during the procedure which left me with a bad result. Instead of taking responsibility she tried to convince me I had a serious physical illness. Be careful. |
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Is a very nice person, but doesn’t seem focused on me as a patient or person..., Apr 10, 2012 Feels like she is only half listening to me, and gives the impression that I’m boring her, and that what I’m telling her isn’t important. She doesn’t give supporting reasons for her treatment choices when asked, and is missing the mark in connecting with me as a patient, and seems annoyed when asked too many questions. |
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Bad bed side manner, suprisingly rude and condesending. Don..., Feb 9, 2012 I was a little taken back by his rudeness. I will not be going back to him. He did not even bother to say goodby when we left. Not a good experience for me and my child. Right from the moment he come in he was abrupt and condescending. I completely closed down and had a hard time interacting with him because of this. I normally don't write reviews but felt upset by his comments and attitude. |
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Go some where else besides Pulmonary Associates. Lousy service..., Feb 2, 2012 His uncertified assistant does everything. Diagnoses you and prescribes medication. Then the Doctor comes in and does nothing. No check up or anything. All this after waiting 1 1/2 Hrs. in a room. Doctor compares everything to car parts. Must have been former mechanic. Doesn't explain anything. Just tell you that happens to everyone. Didn't bother to look at CT scan. |