Won't go back, would not recommend, don't go to her..., Apr 25, 2013|
Office was dirty. Entrance to office difficult to find. Poor review of medical history and poor physical exam. Difficulty in getting prescription refill. Doctor took 3 phone calls and left the exam room twice during visit.
Would not recommend.
Please go elsewhere - terrible unorganized staff! ..., Apr 11, 2013|
ABSOLUTELY TERRIBLE STAFF. They are not helpful, do not call patients back with results (even after multiple voicemails over a period of WEEKS), keep irregular hours, and are not even at their office when they confirm with you the same day that they will be there! This makes it extremely difficult to coordinate the drop-off of post-surgery samples for their review. Also the information provided in the surgical info handouts given to patients conflict with each other AND with the info given by the doctor and yet again with the info given by the medical assistants. Completely unorganized. If your microscope is broken and you're waiting for a replacement microscope, why not call your patients and let them know so we don't have to call back week after week and leave voicemails? So stupid. Their behavior is inexcusable. Dr. Mullen himself did a decent job but I absolutely WILL NOT be back to see him and will not recommend other people to him. Terrible.
Downhill fast since changes to office and move ..., Mar 7, 2013|
Something has happened since he joined NYU. No one answers the phones, have to call for weeks just to get a response, long wait with doc spending no time with you. This is not the level of care or service people expect from a doctor.
My experience with Dr Campbell was not pleasant at all. Didn't seem to want to help. ..., Mar 6, 2013|
I would recommend to anyone seeking a Urologist to steer clear of this guy. He spent very little time with us, only interested in reciting canned information. It was clear he was on his own time table, spending little time with us, without allowing any meaningful discussion, he was out the door! He omitted information from ultrasound report and got angry. It seemed he didn't care about his poor level of awarness and about my child's condition. He made speculation about my childs condition without including/reviewing recent lab reports. He had no new recommendations for treatment despite my child's deterorating and cronic condition. Besides doubting the depth of his knowledge, the worst part was his bedside manner. Very unprofessional.
Good staff, horrible "doctor" - Wallet stuffer versus actual clinician ..., Feb 10, 2013|
In a few words?
- Horrible bed side manner; dodged questions and threatened to quit when we inquired about alternative treatment methods. This dude is older than the internet as we know it and he was throwing hissy-fits like a rabid Bieber-fan.
- Extremely pessimistic. Every conversation boiled down to DEATH. Look, I get that cancer is no walk in the park, but rubbing our faces in it is counterproductive and honestly, believe it or not, does more harm than good. After the nth time of being told "HE IS GOING TO DIE," we stopped talking to him about and kept his patient visits short.
- Biggest gripe? Cancer research is a constantly developing field and new, novel discoveries are made often enough that you might spot it in the newspaper or online. It should have been a huge red flag when this so-called M.D. was absolutely clueless about significant changes in our understanding of how cancer works.
Final remarks? He gave up on our father when we walked through the door the first time. Had we known of his lazy, outdated way of treatment, we would have walked right back out of that room without hesitation.