ABSOLUTELY TERRIBLE STAFF. They are not helpful, do not call patients back with results (even after multiple voicemails over a period of WEEKS), keep irregular hours, and are not even at their office when they confirm with you the same day that they will be there! This makes it extremely difficult to coordinate the drop-off of post-surgery samples for their review. Also the information provided in the surgical info handouts given to patients conflict with each other AND with the info given by the doctor and yet again with the info given by the medical assistants. Completely unorganized. If your microscope is broken and you're waiting for a replacement microscope, why not call your patients and let them know so we don't have to call back week after week and leave voicemails? So stupid. Their behavior is inexcusable. Dr. Mullen himself did a decent job but I absolutely WILL NOT be back to see him and will not recommend other people to him. Terrible.
For several years now, I have been having breathing problems and sinus pain during the winter..., Mar 18, 2013
For several years now, I have been having breathing problems and sinus pain during the winter. I had been to a few ENT's in Jackson, M, but when I moved to Memphis, my neighbor said I should make an appointment with Dr. Lazar. This fall and winter was my best in years. After taking a history, he ended up switching some of my medicines. I didn’t feel rushed with him, and had an easy time talking to him. The staff was helpful and friendly enough. It was a very pleasing experience.
Very Dangerous please do a background check on this person before getting worse..., Mar 2, 2013
ery dangerous!! Always do some checking before seeing a doctor nowadays, me and my brother were looking for a spine doctor for our mother, we almost went to this doctor who had a very bad past with his reputation,we did some searching on the internet and found out he was part of a history called Microspinehurtme doctor, and now alot of patients from there have formed a website drtonymorkfacts.com, we learned he has lied about his past,stolen money from patients, lies about what his does ect..., we just wanted to let you know we found a better place at the LSI institute we did a consultation there and learned alot also, Dr. Mork has been claiming to invent his own tools when he was originally a doctor at the Bonati Back institute where he was fired from there also for hurting people too, there are far many more doctors better then him be very careful choosing the right doctor we were very lucky.
Waste of my time, poor attitude, service from staff..., Feb 22, 2013
I had to make at least 12 calls before I was able to reach the office and schedule an appointment. At times the line was not working. Other times the person left me on hold so long I had to hang up. Finally, I spoke with someone able to answer some basic questions and I accepted the first appointment available 2.5 months later.
Before agreeing to request her services I requested to meet the doctor and pay for her time. Her staff person said she didn't know what the cost was that the price was up to the doctor.
The morning of my appointment the office seemed geared for high volume and low personal attention. I found staff behavior poor. When answering the phone no one identified who they were. None of the 3 women I met after I arrived introduced herself. I saw no name tags. The reception desk person scanned my license without explaining or asking permission. With all the ID theft taking place nationwide that made me uncomfortable. The young woman who escorted us from the reception to the exam room addressed a lady that was there at the same time and I as "dear" and "girls."
After I waited in the exam room an unhappy looking woman introduced herself as the office manager and closed the door. She said she was sorry (she didn't appear sorry but rather in a hurry for me to leave). She went on to say that the doctor and her colleagues in the practice never meet people before they become patients, implying I should leave. She waited to make sure I left the exam room.