Poor customer service. No compassion. Not helpful. Rude. No resolutions offered. ..., May 14, 2013
Regarding our appointment this morning of May 14, 2013.
Upon arriving my 94 year old mother was anxious to to avail herself to the services of Dr. Kligman for chronic neck pain.
I had been referred to Dr. Kligman by my personal physician.
Upon presenting my mothers insurance card we were informed that it would not be excepted as Dr. Kligman was not listed as the primary care physician.
I was disappointed to say the least when i was informed of this, as it was never explained to me when the appointment for a new patient was made that Dr. Kligman would have to be elected as her primary care physician in order for her insurance card to be accepted and to be seen by the Dr.
I told the receptionist behind the desk that Healthnet would absolutely pay as I occasionally bring my mother to other primary care physicians that are not listed on her insurance card with out issues from the insurance company (healthnet).
No avenue of resolution was offered by the receptionist, and in my opinion I was treated very rudely and was also told that my attitude was not appreciated, at which time I told her I also did not appreciate her shortness with me either, to which she exclaimed that I came into the office with that attitude, which is NOT the case. I became agitated because after waiting 4 months for this appointment I felt that it was neglgent on their part that we were never informed that in order to be seen we would need to elect Dr. Kligman as our primary care physician prior to our appointment. I believe this was an oversight in their policy and not a fault of the patient.
I asked her to call the insurance company to verify that there would be no problem and was rebuffed, at which time I thought it best that I call the insurance company so their office would be assured of payment.
I made that call, there was no one else in the waiting room at the time and I was not causing a disturbance.
After several minutes on hold with Healthnet I was ab
srikureja alleged child molester under investigation..., May 11, 2013
This doctor is under investigation for child molestation by the tustin police department and the orange county das office. If you have any info call detective haracre at 714-573-3200
Dr. Maggie is a God sent! She really knows her stuff...., Apr 6, 2013
I had been taking my daughter to her previous doctor for over a year for a chronic problem and he was unable to figure it out. Within 2 minutes Dr. Maggie knew what the problem was and how to fix it. If it was not for her my daughter would still be suffering. She is very knowledgeable, and offers many ideas for natural remedies to things if you are interested in trying them. Great doctor!
Helpful, Caring, Compassionate, Understanding, Factual, 10 out of 10!!!..., Mar 22, 2013
I went to Dr. Fellenbaum after being referred to him by my previous GYN. I was having painful intercourse for 6+ months and it was causing my marrage to fall apart. I had been to 3 gyns before I saw Dr. Fellenbaum and was beginning to feel there was no hope. After 3-4 visits with Dr. Fellenbaum he was able to pinpoint what was causing the pain. We changed some medications and I was able to reconnect with my husband! Dr. Fellenbaum is very knowledgeable, but if I ever had a question that he did not have an answer to, he would reach out to his many contact across the US and have an answer for me by my next visit. He is simply a marriage saver and I can not thank him enough!!!
Very pleasant with my 10 y/o son. Will be back.................., Mar 6, 2013
Dr. Lazar was very attentive to my 10yr old son. He made a point to be funny with him so he would become more comfortable. He was very thorough and his office staff was very pleasant too. Love the playroom!