Mislead about insurance co-pay and had to pay $350..., Apr 5, 2013
Went in for a mole consultation and got what I thought was included in my $40 co-pay (3 mole tests). 4 of their staff (including Dr. Fichtel) told me that the mole tests were "covered by insurance". Ended up getting a $350 bill for the testing. The situation went downhill from there...
Been a patient for a very long time..................., Feb 20, 2013
I have been a patient for a very long time with Dr. Conrad. He has been in practice for quite some time and is very knowledgeable. My daughter and her husband were very pleased with their experience. But I knew they would be because I am.
horribe doctor, horrible staff, horrible experience..., Jan 21, 2013
office is filthy and disgusting.my son's appt was at 1:30. we left after 4:00 pm and spent about 3 min with the doctor. office staff Linda (front desk) and referral girl, Laurie extremely rude and has no compassioni for people what so ever! not to mention the doctor herself is a horrible human being let alone horrible doctor! My 7 yr old son had a head injury and needed a MRI. not only was she more concerned with contacting DHS to get his school in trouble but she didnt even look at his head! had to wait 3 wk before getting a call for the MRI. I work as a nurse for a doctors office. WE WOULD NEVER make a patient who has a head injury wait 3 wks! especially a child! When I called her office for the 3rd time, the only answer I could get was "we are working on it" After getting frustrated, I asked the doctor herself call me. Her answer... " If you were truely concerned with your sons health, you would have taken him to the ER and we are doing the best we can dealing with sick people" Im sorry but my child's head injury that is causing him to have blurry vision should be more concerning than someone who has a cold! IF you love yourself or children, dont see Dr Willis!! ever
Dr Conlin practices billing fraud for services not rendered..., Dec 21, 2012
Went to Dr Conlin for a physical only and I was billed for physical and a separate office visit. All he did was ask me about pre-existing conditions (from form I had to fill out when I arrived) and then he starts billing me as if he is treating me for those conditions, even though I told him I am seeing another specialist for those pre-existing conditions. This is billing fraud. Dr Conlin also tried to prescribe cholesterol medication even though my cholesterol levels were very good, and he became extremely rude when I questioned the need for that.
If you're looking to manage pain, find another doctor!!..., Dec 3, 2012
My wife has Crohn's disease, and finding a Dr. to manage pain in Fairbanks has so far proven impossible. We went to see him, and he didn't feel her input was necessary. All he wanted to do was get her off pain medications. Which would be fine IF there was any way to get rid of the chronic horrific pain that Crohn's causes. He said he had no way of knowing if she was really in pain or not. (Guess they didn't cover Crohn's Disease in his medical school) He was rude and just tried to hide his unwillingness to help behind medical terminology. I would not recommend this Dr. to anyone, not even as an anaesthesiologist for surgery. (After all, he has no way of knowing if you're in pain). If you have Crohn's disease, DO NOT move to Fairbanks! We are now in the process of moving from our home in search of actual medical care...