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Very unprofessional and disrespectful office staff ..., Apr 11, 2012 I have an appointment last April 5 at 6pm. I came and waited... the office was closed. I was outside with other patients waiting for them to open the door. 6:20 i called the office and the lady who answered the phone put me on hold for about 5 minutes and just to tell me that the office is closed and they give everyone a call to let us know that the office is closed. I was home the whole day the day before and the day itself but didnt get any calls from them. I called the following day to make a complain and the lady who answered the phone is soooo MEAN! She told me that my name is not on the calendar and told me "You're not even in the calendar so why are you upset it is not our fault if you come over and the office is closed!" What kind of attitude is that? She is representing Dr. Kulessa in a very disrespectful and unprofessional way. I would NOT go back to that doctor again! |
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Review all records on his doctor, I am not the only victim...., Mar 1, 2012 Nazario has no bedside manners. I waited 12 wks. W/serious health issues expressed the urgency and got a cancellation call at 4:56pm the day before my apt. certainly, calling to cancel my appointment the day before had to b a mistake. I went at 8:30am on my appointment (9am). 10 minutes later after check in a clerk comes out to tell me that my appointment was canceled. I'd already changed meetings, took morning off work & I was in urgent need to see her, was she aware? Yes she was. Office Mngr.realized time was slotted I said I was not expecting her to have a diagnosis at first glance, but that she needed to hear my symptoms & I would come back some other time. He had no argument.30 minutes later came back she said no -re-schedule. Total lack of humanity. No even face to face-on a scheduled appointment paper won’t tell a diagnosis. Nurses search for records after the patient signs a release. I was glad to do the legwork and wasted 12 weeks zero regard to my health and to my time |
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3 months 4 appt.- brought actual MRI, but not enough..., Feb 23, 2012 After waiting for over 3 months for my appointment, I arrived carrying all the necessary MRI's (which all my other doctor's said was the preferred method, so they could see & interpret on their own,) she refused to even talk with me until I could present the 'doctor's notes' that went with the MRI's. She was very unpleasant, but 'offered' me the opportunity to 're-schedule' - Not necessary. I didn't want to return to someone who apparently did not trust herself enough to read the MRI's with out seeing what a different doctor had interpreted before her. Not recommended - Not even nice! |
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Pill Mill - He almost killed my friend and he doesn..., Feb 6, 2012 He almost killed my friend and he doesn't have the courtesy to return my calls! My good friend Dave is hooked on pills and this guy just keeps dishing them out. He prescribed 120 Xanax plus 2 refills knowing Dave is addicted! Yesterday the paramedics took Dave to the hospital for an overdose. The only person in the office I've been allowed to speak to is Maggie. She was rude and had no concern with stopping the pills or finding a solution, just concerned with trying to cover their butt with double talk. |
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Horrible experience! The doc's office seems to prey on unsuspecting old patients......, Jan 9, 2012 Horrible experience! The doc's office seems to prey on unsuspecting old patients who get referred to him by their primary care physicians. I am 73 years old and my visit which is covered by Medicare and Medical ended up being billed for $225!!! for a half an hour visit. Well, the eye pressure was checked. The insurance didn't pay for $134.90 out of this amount. The office failed to warn that they don't take Medical and about the deductible on Medicare. When asked, I was assured that the visit will be covered. Anyway - now they threaten to turn the whole thing to the collections. Shameless! I live on a limited income of about $600 a month and can't afford to pay that much for a visit. The attempts to negotiate the bill have always ended up with the inability of his office to get the right info about the Medical. But this is not all. During the visit the doc kept pushing his glasses and contacts and was very irritated when we politely rejected the offers. Very awkward. It feels like they are trying to survive at the cost of the most vulnerable. I would never go there again. |