Excellent results for a complex problem! He is great!..., Apr 10, 2013
I went to Dr. Brooks for a very complex reconstructive problem. He and his staff were so warm and friendly, I felt like I was visiting a friend's house! He listened very carefully to everything I told him and was able to diagnose and propose a plan for my problem. I was so happy with the results and the whole experience! I am now seeing him for some long overdue cosmetic surgery. I'm so excited!
Dr. Alexander Feldman is an A++ Physician with great bedside manner!..., Feb 27, 2013
Dr. Alexander Feldman is a very thorough physician. He has great bedside manner, is very soft spoken and spent a lot of time with me during each visit (three so far!) in the past two months. What stood out was the amount of quality time and care spent during each appointment. He wasn’t like most doctors trying to cram as many patients into a 30 minute slot. He was more focused on quality of care, making sure to complete a detailed examination and communicating options clearly.
He is very knowledgeable, detailed and communicative. He explained what he thought was wrong and what my options were to diagnose my symptoms. He did not pressure me to have unnecessary tests. Once diagnosed, he provided visual aids, even drew some diagrams to chart the course of progression. He also provided treatment options and reading material for those options.
He is personable and calls you directly to communicate any lab/test results. His calm demeanor is also very reassuring. I would highly recommend Dr. Feldman as an A++ physician! Thank you!
Although the same cannot be said for this staff – they are a little rough around the edges. If you can get past that, you will not be disappointed by the doctor himself!
Waste of my time, poor attitude, service from staff..., Feb 22, 2013
I had to make at least 12 calls before I was able to reach the office and schedule an appointment. At times the line was not working. Other times the person left me on hold so long I had to hang up. Finally, I spoke with someone able to answer some basic questions and I accepted the first appointment available 2.5 months later.
Before agreeing to request her services I requested to meet the doctor and pay for her time. Her staff person said she didn't know what the cost was that the price was up to the doctor.
The morning of my appointment the office seemed geared for high volume and low personal attention. I found staff behavior poor. When answering the phone no one identified who they were. None of the 3 women I met after I arrived introduced herself. I saw no name tags. The reception desk person scanned my license without explaining or asking permission. With all the ID theft taking place nationwide that made me uncomfortable. The young woman who escorted us from the reception to the exam room addressed a lady that was there at the same time and I as "dear" and "girls."
After I waited in the exam room an unhappy looking woman introduced herself as the office manager and closed the door. She said she was sorry (she didn't appear sorry but rather in a hurry for me to leave). She went on to say that the doctor and her colleagues in the practice never meet people before they become patients, implying I should leave. She waited to make sure I left the exam room.
he must be shy? if he is not shy, then he must feel he is above the patient?..., Feb 9, 2013
had surgery, have literally talked to him for about one minute. he will not see you after surgery and if you are in pain, he does not care. if you try to talk to him, he will not even look at you. perhaps he is scared that if he opens his mouth or confers with his patients, he might be sued?
Rude , didn't listen to me and was condescending the whole time. ..., Dec 10, 2012
Dr Jodi Shields was rude, inconsiderate and lacking in any basic compassion. She did not knock before entering and consequently opened the door while I was changing and proceeded to stand there in the open doorway talking to me. While I had my shirt off!
I was very uncomfortable and do not trust her judgement. She had me get a steel plate to put in my shoes that weren't even for what she said was supposedly wrong with my foot. She didn't listen to me. Performed a basic exam and spoke rudely to me most of the time. I wish I had thought to find reviews before I went. Haven't found a positive one yet!!
Wish I could leave no stars