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Dr. John Morrow

  (0 reviews)
Gender: Male
Specialty: Family Practice
Location: 10401 Anderson Mill Rd, Austin, TX 78750
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  recommend dr. swezey! great dr. wonderful bedside manner! knowledgeable!..., Jan 24, 2012

Dr. Swezey is a great doctor! Highly recommend! Listens to her patients! Friendly, knowledgeable and let's you ask as many questions as you need to. Her patients are her priority and you can be assured that she will be your advocate and ensure your wellbeing, dignity and respect during surgery.
  Problem solvers - no nonsense and efficient with up to date care..., Jan 17, 2012

They don't mess around - found my problem quickly and got me on the path to recovery quickly. No nonsense. They return phone calls and even emails. Their website is helpful with many educational articles
  Wish the hospital had not chosen him to do my emergency surgery...., Jan 16, 2012

Horrible! Does not listen to patient concerns. Does not allow patient options on how to treat and puts off treatment entirely too much. Does not believe in "pain" and ignores questions from families. Belittles patients.
  Worst customer service from a Dr.'s office that I have ever witnessed..., Nov 17, 2011

On November 16th, 2011 I wanted to go to Dr. Salas to find out what was causing the pain in my neck and back. When I called the office to schedule an appointment, a woman named Mary Ann picked up. I asked where the address was and she rudely said that it was across the street from the hospital. I didn’t know where the hospital was, and wanted to get the address from her so I could GPS it. She wouldn’t give it to me for some reason. It didn’t bother me at first, but when I told her I would be there in 20 minutes to fill out paper work, she said whatever and hung up the phone on me. I thought it was extremely rude and that maybe I should just find a different doctor. I called back to try and talk to Dr. Salas about the issue, but Marry Ann would not get him for me or give me his email address. I told her I would not schedule an appointment with them if she was going to continue being rude and having poor customer service. Before I could even ask for Dr. Salas’ email address she hung up on me. I really wanted to talk to Dr. Salas and inform him of Mary Ann’s rude behavior, so I went into his office to speak with him. I asked to speak with a supervisor and it ended up being Mary Ann. I told her I was offended by how rude she was and that I would like to speak with Dr. Salas or to give me his email address. She said if I didn’t leave she would call the cops on me. I couldn’t believe it, all I wanted was an email address, but she thought she could call the cops on me so Dr. Salas wouldn’t find out, or receive a complaint about her. I never was rude or used foul language to instigate such a response from her. I guess she has never heard of the internet. I never had the chance to actually meet Dr. Michael Salas, so I can’t review on how he is as a doctor, but after I witnessed who he hired as a supervisor. I am inclined to think that he must not be that good if he can’t hire someone with good customer service. It all starts at the top with a business’
  UNPROFESSIONAL UNFRIENDLY STAFF and RUDE BEHAVIOR DONT WELCOME THEIR CUSTOMERS..., Sep 10, 2011

Had gone to Dr. Najac office as i was diagonised with cataracts in both eyes. I had a terrible experience with their staff which i want to share with other patients. you will experience for yourself once you go there that what i am writing here is 100% true. The girls at this office are extremely unfriendly. the day of my appointment i was in the street cud see because of my cataracts. i couldnt find their office as it was not on main street there was another entrance to it. so i had to call twice the girl was so rude she almost hung up on me. she didnt want to help. i am shocked that they treat their customers this way. how can they stay in business with so much competition around. they dont answer calls dont answer questions. after a long wait i was able to meet dr najac. he seems to be nice and told me i needed surgery for my cataracts. i scheduled the surgery. because of the girls not following up my surgery was cancelled two days before surgery. i wasted so much time to go for my medical clearance etc to be ready for the surgery. the girls at this office were totally not telling the truth by saying they never received my medical clearnance paperwork. when my doctors secretary faxed them three times and they kept saying they dont have it. she picked up the phone and yelled at them. and right away they say they have it. so that means they were lying all along. I am very disappointed with them. I went all the way to North Shore Eye Care in long island. I got my left eye done by Dr. John Mauro. Service is amazing there. there is a team of four doctors who are sooo good. So organized place. they call you and confirm everything. you exactly know what to expect. I am glad that i didnt get the surgery fm this place as i am scared to think how it would have turned out. Please make sure before you proceed. Good Luck