Poor customer service. No compassion. Not helpful. Rude. No resolutions offered. ..., May 14, 2013
Regarding our appointment this morning of May 14, 2013.
Upon arriving my 94 year old mother was anxious to to avail herself to the services of Dr. Kligman for chronic neck pain.
I had been referred to Dr. Kligman by my personal physician.
Upon presenting my mothers insurance card we were informed that it would not be excepted as Dr. Kligman was not listed as the primary care physician.
I was disappointed to say the least when i was informed of this, as it was never explained to me when the appointment for a new patient was made that Dr. Kligman would have to be elected as her primary care physician in order for her insurance card to be accepted and to be seen by the Dr.
I told the receptionist behind the desk that Healthnet would absolutely pay as I occasionally bring my mother to other primary care physicians that are not listed on her insurance card with out issues from the insurance company (healthnet).
No avenue of resolution was offered by the receptionist, and in my opinion I was treated very rudely and was also told that my attitude was not appreciated, at which time I told her I also did not appreciate her shortness with me either, to which she exclaimed that I came into the office with that attitude, which is NOT the case. I became agitated because after waiting 4 months for this appointment I felt that it was neglgent on their part that we were never informed that in order to be seen we would need to elect Dr. Kligman as our primary care physician prior to our appointment. I believe this was an oversight in their policy and not a fault of the patient.
I asked her to call the insurance company to verify that there would be no problem and was rebuffed, at which time I thought it best that I call the insurance company so their office would be assured of payment.
I made that call, there was no one else in the waiting room at the time and I was not causing a disturbance.
After several minutes on hold with Healthnet I was ab
srikureja alleged child molester under investigation..., May 11, 2013
This doctor is under investigation for child molestation by the tustin police department and the orange county das office. If you have any info call detective haracre at 714-573-3200
Horrid doctor do not go to her. Don't know who gave her a license...., May 5, 2013
This doctor is a joke, she doesn't care about your health. Also, she doesn't seem to really listen to you when you talk. Truthfully I felt very uncomfortable with her and could't wait to get out. How did she get her license?
Dr Shimkus is a gem, a highly recommended oncologist..., Mar 17, 2013
Dr Shimkus treated my wife's glioblastoma, working with doctors at MD Anderson. He is the most accessible and compassionate doctor I have ever had the experience of knowing. For instance, he has his cell number on his business card and responds to calls or text messages on weekends and evenings!
Best doc ever! Would recommend him without hesitation!..., Feb 13, 2013
I'm not a fan of doctor’s offices, but I'd go back to Dr. Lazar without hesitation. Dr. Lazar is very straightforward, knowledgeable and professional. He gave me a flawless assessment of my situation, listened to my concerns and answered my questions with clear, well-informed answers.
If you have ear/nose issues, go see Dr. Lazar!! I can't recommend him enough.