He was an excellent doctor, surgeon and honest human being...., May 19, 2013
Unfortunately, Dr. Michael Regan has passed away. He was my doctor for over 20 years. He was a good, compassionate and highly intelligent doctor who respected people. He will be missed by many patients and the medical community.
Dishonest billing and a bad bed-side manner. Not recommended...., Apr 22, 2013
I suggest staying away from Reseda Family Medical Clinic run by Dr. Syrus Feridouni. I've never had such a horrifying experience with a doctor or clinic.
1. They bill $390 for just the doctor's visit not including any treatment. In comparison, West Oaks Urgent Care in Winnetka charges about $65.
2. They overbill for service even if you they say they take your insurance. My insurance refused to pay portions of the bill as they exceeded their contractual agreement.
3. Dr. Feridouni has a cruel bed side manner. When cleaning a wound on my daughter's palm which was extremely painful, he asked her if it hurt and when she said it did, he told her "no it doesn't".
4. I was incorrectly and over-billed for services received and when I attempted to resolve the matter by explaining to Dr. Feridouni (in a calm and polite manner) why the billing was incorrect, he started yelling at me, said if I didn't pay he would send me to collections and hung up the phone
Run from this doctor!!! She only sees you as a paycheck!..., Apr 17, 2013
Run from this place. This doctor will see you as a number and a paycheck and nothing else. Your treatment will not be tailored to you, it's a one treatment fits all approach here. During the course of my treatment, unneeded tests and procedures were performed and needed tests missed. The wrong medication instructions were given on several occasions and of course I couldn't reach anyone before the time I was supposed to take them. Dr Gell does not liked to be questioned about what she's doing and will respond to questions with an attitude during remaining treatments. I had 2 failed IVF treatments here (same protocol both times because Dr Gell wouldn't alter her treatment) and ended up losing all embryos before transfer day for both cycles.
Drove an hour, waited & waited, paid $14 parking, never seen..., Apr 17, 2013
Called for appointment, told 10:45 a.m. avail, I explained we had a 2 p.m. appointment same day over an hour away from her office. Let them decide if I should take the 10:45 a.m. appointment. They reassured me it would be fine. Waited 1 hr, 15 mins then asked how much longer. Told 3 patients in exam rooms had not been seen & no more exam rooms available (i.e. it would be quite awhile). Asked why so backed up and was told she was over booked (no emergencies causing back log). Drove 1 hour, paid $14 parking, had to leave for 2 p.m. appointment without being seen.
Awful experience. Dr. suggested disability but refused to complete disability paperwork...., Dec 3, 2012
This Dr suggested I consider going on disabililty on 2 separate occassions. When I agreed, I obtained necessary paperwork and she absolutely refused to complete 1 and a half pages of paperwork and sign it. This paperwork was for my disability insurance from my employer. I followed every single instruction she gave me. She terminated me as a patient. This sent me over the edge and I ended up in a psyche treatement center with suicide attempt. Avoid this "doctor" at all costs.