Appalled and Disappointed in my 4 Visits With Doctor..., May 5, 2013
This doctor is rude, doesn't listen to patients and your wait time to see her will be no shorter than 1 hour. Your appointment will be rushed, she will not answer your questions, but will walk quickly out the door to go to her next patient. Her entire set up of work is designed to make as much money as possible and keep the patient sick. She has 3 cars. 2 Mercedes and an Audi and acts like she is God. There is some serious narcissism going on and she needs to stop stealing money from vulnerable patients.
Avoid this one at all costs, ladies and gentlemen...., Apr 7, 2013
No interest in making patients feel better, or even at ease. She ignored my health history, dismissed everything that the referring doctor had said and all of the family history of arthritises and autoimmune disorders. She was absolutely rude and cold. It's only the clinic's policy of taking lots of tests and x-rays that made the visit at all worthwhile, as I ended up with information to take to a different rheumatologist! She was happy to write me off, and I'm so glad that I had the choice of other providers in the area.
Doctor Charges you for asking you questions on your baby...., Mar 1, 2013
Short Story: THIS DOCTOR OVERCHARGES FOR SERVICES THAT THEY DID NOT EVER PROVIDE. BEWARE!!
This is my daughter pediatrician since birth. She is now 20 months old. We have roughly 10 or so wellness checkups as is the norm for babies. Every month or so.
Every time we have gone, the wait time is ridiculous. At least 30-45 mins. The time with the doctor feels rushed and the service not very warm.
Those are the positives.
Now the bad part. Recently Dr. Lee saw my daughter for a routine wellness check up. These are covered by my insurance at no charge. The doctor took 45 mins to see me. Then proceeded to ask me when she came in "How long did my girl have a respiratory infection?' This was apparently because my baby had some snot hanging from her nose. Who knew? Babies that are snotty all have respiratory infections? Well anyhow, it was the first time in over a week that my daughter had a runny nose and I informed the doctor that it was nothing more than a runny nose and it just started. So the check up proceeded and Dr. Lee asked me about my wife’s and my decision to not vaccine our daughter. To which I said, we had not changed our mind and that we were still keeping that opinion. The doctor of course getting paid by the pharma group to give these pushed them again, to which we declined.
So finally the doctor continued on with the wellness check only to say my girls weight was a little big, but not to be concerned. Finally, as the doctor was checking with my girls legs and arms and what not, she asked if I had any questions. To which I said one. My daughter had some dry skin on her back. I asked the doctor if she had any recommendations for what to put on the dry skin. The doctor said cortisone cream.
So after all of this, the visit wasn’t the problem. The invoice for services was. The doctor charge for the wellness check. In addition, she charged for the time that was used to talk to me about my daughter's runny nose, the vaccines that we
Unable to get the treatment that I came in for instead sent elsewhere to be treated for something th..., Feb 24, 2013
Can't beleive it. Was dismissed because of my inabvility to urinate. Was denied the option that was given to me by the nurse to come back and try again, the office manager Jeanette demanded that I leave IMMEDIATELY and that I was dismissed right, then while in the exam room, and NOT finished with my appointment with the doctor. Asked to speak to Dr. Revollo to find out why I was being dismissed and she REFUSED to let me EVER see him and that I needed to leave NOW. She threatened to call the police and press harrassment charges on me if I call there and to have me arrested if I come ANYWHERE NEAR the office. LIED to my insurance company that I was NON-COMPLIANT just because I was UNABLE to urinate at that moment. But 2-3 days later I get a referral for orthopedics for knee pain for 99 visits good till 12-31-2013 and x-rays all for my KNEES. I came in for WRIST pain and swelling and to get a referral under my new insurance for the Rheumatologist he sent me to on my old insurance. All this AFTER I was supposedly dismissed. The referral was mailed to me 4 days after the dismissal. They also refuse to release your medical records to you so you can find a doctor to get proper medical attention and treatment.
Waste of my time, poor attitude, service from staff..., Feb 22, 2013
I had to make at least 12 calls before I was able to reach the office and schedule an appointment. At times the line was not working. Other times the person left me on hold so long I had to hang up. Finally, I spoke with someone able to answer some basic questions and I accepted the first appointment available 2.5 months later.
Before agreeing to request her services I requested to meet the doctor and pay for her time. Her staff person said she didn't know what the cost was that the price was up to the doctor.
The morning of my appointment the office seemed geared for high volume and low personal attention. I found staff behavior poor. When answering the phone no one identified who they were. None of the 3 women I met after I arrived introduced herself. I saw no name tags. The reception desk person scanned my license without explaining or asking permission. With all the ID theft taking place nationwide that made me uncomfortable. The young woman who escorted us from the reception to the exam room addressed a lady that was there at the same time and I as "dear" and "girls."
After I waited in the exam room an unhappy looking woman introduced herself as the office manager and closed the door. She said she was sorry (she didn't appear sorry but rather in a hurry for me to leave). She went on to say that the doctor and her colleagues in the practice never meet people before they become patients, implying I should leave. She waited to make sure I left the exam room.