Dr. Kathleen Stienstra Reviews in Terre Haute, Indiana (IN) - Free Reports Kathleen Stienstra & Ratings

Dr. Farzam Kashanian

Lousy overpriced doctor, horrible location, very unproffessional staff..., Jan 24, 2012

I went for a routine visit, and was reassured by the staff that it would be covered by my insurance...then when I finished I find out its not! The staff clearly didn't know what they were talking about, and just told me that so I could come in and make the appointment. The Doctor just rushed the entire visit and didn't even seem concerned about me. I got a very bad vibe that he didn't really know what he was doing, and most of the time he just had the assistants do all the work. Will never go again.

Dr. Lori Book

NEVER CALL THIS DOCTOR................................, Nov 22, 2011

WORST EXPERIENCE JUST TRYING TO GET IN TO SEE HER. I GUESS ITS A SIGN. SHE HAS A STAFF THAT ARE SO RUDE ON THE PHONE THEY DONT CARE ABOUT YOU SO WHAT DOES THAT SAY FOR THE DOCTOR ......................

Dr. Jose Alvarez

Horrible I will never return to this doctor, worst experience ever..., Nov 20, 2011

I went there to have cholesterol checked, I was there for HOURS, then when i was in the room with Dr. Alvarez he kept falling asleep as i was telling him my issues....Instead of having me undress in a gown he tells me to pull my pants down to my knees, lift my shirt and bra up and when i didnt do it fast enough he did it...HORRIBLE HORRIBLE I will never go back!!!!!!!

Dr. Michael Salas

Worst customer service from a Dr.'s office that I have ever witnessed..., Nov 17, 2011

On November 16th, 2011 I wanted to go to Dr. Salas to find out what was causing the pain in my neck and back. When I called the office to schedule an appointment, a woman named Mary Ann picked up. I asked where the address was and she rudely said that it was across the street from the hospital. I didn’t know where the hospital was, and wanted to get the address from her so I could GPS it. She wouldn’t give it to me for some reason. It didn’t bother me at first, but when I told her I would be there in 20 minutes to fill out paper work, she said whatever and hung up the phone on me. I thought it was extremely rude and that maybe I should just find a different doctor. I called back to try and talk to Dr. Salas about the issue, but Marry Ann would not get him for me or give me his email address. I told her I would not schedule an appointment with them if she was going to continue being rude and having poor customer service. Before I could even ask for Dr. Salas’ email address she hung up on me. I really wanted to talk to Dr. Salas and inform him of Mary Ann’s rude behavior, so I went into his office to speak with him. I asked to speak with a supervisor and it ended up being Mary Ann. I told her I was offended by how rude she was and that I would like to speak with Dr. Salas or to give me his email address. She said if I didn’t leave she would call the cops on me. I couldn’t believe it, all I wanted was an email address, but she thought she could call the cops on me so Dr. Salas wouldn’t find out, or receive a complaint about her. I never was rude or used foul language to instigate such a response from her. I guess she has never heard of the internet. I never had the chance to actually meet Dr. Michael Salas, so I can’t review on how he is as a doctor, but after I witnessed who he hired as a supervisor. I am inclined to think that he must not be that good if he can’t hire someone with good customer service. It all starts at the top with a business’

Dr. Richard Najac

UNPROFESSIONAL UNFRIENDLY STAFF and RUDE BEHAVIOR DONT WELCOME THEIR CUSTOMERS..., Sep 10, 2011

Had gone to Dr. Najac office as i was diagonised with cataracts in both eyes. I had a terrible experience with their staff which i want to share with other patients. you will experience for yourself once you go there that what i am writing here is 100% true. The girls at this office are extremely unfriendly. the day of my appointment i was in the street cud see because of my cataracts. i couldnt find their office as it was not on main street there was another entrance to it. so i had to call twice the girl was so rude she almost hung up on me. she didnt want to help. i am shocked that they treat their customers this way. how can they stay in business with so much competition around. they dont answer calls dont answer questions. after a long wait i was able to meet dr najac. he seems to be nice and told me i needed surgery for my cataracts. i scheduled the surgery. because of the girls not following up my surgery was cancelled two days before surgery. i wasted so much time to go for my medical clearance etc to be ready for the surgery. the girls at this office were totally not telling the truth by saying they never received my medical clearnance paperwork. when my doctors secretary faxed them three times and they kept saying they dont have it. she picked up the phone and yelled at them. and right away they say they have it. so that means they were lying all along. I am very disappointed with them. I went all the way to North Shore Eye Care in long island. I got my left eye done by Dr. John Mauro. Service is amazing there. there is a team of four doctors who are sooo good. So organized place. they call you and confirm everything. you exactly know what to expect. I am glad that i didnt get the surgery fm this place as i am scared to think how it would have turned out. Please make sure before you proceed. Good Luck

Staff
Facilities
Knowledge
Helpful
Value

Dr. Kathleen Stienstra

Patient Reviews

Recent Reviews for Doctors Similar to Dr. Kathleen Stienstra