Mislead about insurance co-pay and had to pay $350..., Apr 5, 2013
Went in for a mole consultation and got what I thought was included in my $40 co-pay (3 mole tests). 4 of their staff (including Dr. Fichtel) told me that the mole tests were "covered by insurance". Ended up getting a $350 bill for the testing. The situation went downhill from there...
Downhill fast since changes to office and move ..., Mar 7, 2013
Something has happened since he joined NYU. No one answers the phones, have to call for weeks just to get a response, long wait with doc spending no time with you. This is not the level of care or service people expect from a doctor.
horribe doctor, horrible staff, horrible experience..., Jan 21, 2013
office is filthy and disgusting.my son's appt was at 1:30. we left after 4:00 pm and spent about 3 min with the doctor. office staff Linda (front desk) and referral girl, Laurie extremely rude and has no compassioni for people what so ever! not to mention the doctor herself is a horrible human being let alone horrible doctor! My 7 yr old son had a head injury and needed a MRI. not only was she more concerned with contacting DHS to get his school in trouble but she didnt even look at his head! had to wait 3 wk before getting a call for the MRI. I work as a nurse for a doctors office. WE WOULD NEVER make a patient who has a head injury wait 3 wks! especially a child! When I called her office for the 3rd time, the only answer I could get was "we are working on it" After getting frustrated, I asked the doctor herself call me. Her answer... " If you were truely concerned with your sons health, you would have taken him to the ER and we are doing the best we can dealing with sick people" Im sorry but my child's head injury that is causing him to have blurry vision should be more concerning than someone who has a cold! IF you love yourself or children, dont see Dr Willis!! ever
Don't Use Elite Care Emergency or Dr. Jason Gukhool..., Jan 9, 2013
Do not use this clinic! Dr. Gukhool has a major EGO PROBLEM! He is condescending, rude, and arrogant! He refuses to prescribe antibiotic for upper respiratory infection. If you get sicker, the doctor still refuses to prescribe an antibiotic. He does not care what your medical history is. If you start feeling worse, you have to come in pay another $250, and he will still not prescribe an antibiotic. I have never encountered a doctor who is this callous!
Useless!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!..., Dec 15, 2012
This doctor can't and doesn't want to help. All he wants is $$$ earned as easy as possible. He has very poor knowledge of todays pharmacology and uses your time to research this on the internet...Save your time and $$$ and find a professional. The office is also very odd and VERY dirty.