Poor customer service. No compassion. Not helpful. Rude. No resolutions offered. ..., May 14, 2013|
Regarding our appointment this morning of May 14, 2013.
Upon arriving my 94 year old mother was anxious to to avail herself to the services of Dr. Kligman for chronic neck pain.
I had been referred to Dr. Kligman by my personal physician.
Upon presenting my mothers insurance card we were informed that it would not be excepted as Dr. Kligman was not listed as the primary care physician.
I was disappointed to say the least when i was informed of this, as it was never explained to me when the appointment for a new patient was made that Dr. Kligman would have to be elected as her primary care physician in order for her insurance card to be accepted and to be seen by the Dr.
I told the receptionist behind the desk that Healthnet would absolutely pay as I occasionally bring my mother to other primary care physicians that are not listed on her insurance card with out issues from the insurance company (healthnet).
No avenue of resolution was offered by the receptionist, and in my opinion I was treated very rudely and was also told that my attitude was not appreciated, at which time I told her I also did not appreciate her shortness with me either, to which she exclaimed that I came into the office with that attitude, which is NOT the case. I became agitated because after waiting 4 months for this appointment I felt that it was neglgent on their part that we were never informed that in order to be seen we would need to elect Dr. Kligman as our primary care physician prior to our appointment. I believe this was an oversight in their policy and not a fault of the patient.
I asked her to call the insurance company to verify that there would be no problem and was rebuffed, at which time I thought it best that I call the insurance company so their office would be assured of payment.
I made that call, there was no one else in the waiting room at the time and I was not causing a disturbance.
After several minutes on hold with Healthnet I was ab
I am totally impressed with the behave of Joshua Jacobi..., Apr 14, 2013|
It has been crossed 1 years and I am totally fit now. Last year I was seriously wounded by cardiac problem. I was admitted to Joshua Jacobi for first treatment. He made an accurate treatment. I was totally impressed to his diagnosis method. actually it was something different from others. I would like to highly recommend him to my friends. He must get A+ rating from me.
Avoid this one at all costs, ladies and gentlemen...., Apr 7, 2013|
No interest in making patients feel better, or even at ease. She ignored my health history, dismissed everything that the referring doctor had said and all of the family history of arthritises and autoimmune disorders. She was absolutely rude and cold. It's only the clinic's policy of taking lots of tests and x-rays that made the visit at all worthwhile, as I ended up with information to take to a different rheumatologist! She was happy to write me off, and I'm so glad that I had the choice of other providers in the area.
My experience with Dr Campbell was not pleasant at all. Didn't seem to want to help. ..., Mar 6, 2013|
I would recommend to anyone seeking a Urologist to steer clear of this guy. He spent very little time with us, only interested in reciting canned information. It was clear he was on his own time table, spending little time with us, without allowing any meaningful discussion, he was out the door! He omitted information from ultrasound report and got angry. It seemed he didn't care about his poor level of awarness and about my child's condition. He made speculation about my childs condition without including/reviewing recent lab reports. He had no new recommendations for treatment despite my child's deterorating and cronic condition. Besides doubting the depth of his knowledge, the worst part was his bedside manner. Very unprofessional.
Her license should be REVOKED, at the very least. Don't entrust your health to this woman...., Nov 28, 2012|
This woman verbally assaulted me for a solid hour in an exam room. Stupidly, I meekly tried to "defend" myself--under the completely misguided notion that there was anything rational about the assault. She railed at me that I was going to DIE one minute & then later railed at me that I was NOT going to die (insinuating, I guess, that I was taking my serious health issues too...seriously), and then ranted about how I arrived at my appointments "so meticulously put together..." The insanity of the encounter, for me, only rivaled that of my dad violently abusing me as a child. When I was folding my list of questions up to leave, she yelled at me to sit down in my chair. She was so close to blowing right past yelling & becoming physical that I was paralyzed where I sat. For at least 1 full hour I endured this woman's wrath. The cherry on top of this encounter was that she charged both me and my insurance company for the privilege of abusing me. I have very serious health issues & I felt too traumatized to seek out another doctor for 2 years following this assault. I thought she was great when I first started seeing her. After being subjected to the monster, however, I look back & see something different--the exams (gyn) and biopsies she performed on me leave me feeling as though I've been completely & thoroughly violated. She also told me completely erroneous things, like my thyroid would be destroyed and my thyroid needed to be surgically removed. She has absolutely no business being in this business of *helping* people & guiding their health. Do not trust yourself or your loved ones to this woman. You cannot possibly know what will happen & how damaging it will be.