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Dr. Lori Coe
(2 reviews)
Gender: Female
Specialties: Family Practice, General Practice
Location: 211 West Wall St, Rural Hall, NC 27045
Phone:
(336) 969-1185
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Patient Reviews
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Great doctor! Lacks professional and knowledgeable office staff..., Feb 28, 2011 Dr. Coe is very helpful, knowledgeable and listens…even when I ramble about how I feel and why I think I feel that way. The office staff however is very unhelpful and very unprofessional. I had blood taken to be sent off for testing. Dr. Coe wanted to be sure there wasn’t anything else that could be wrong. I had the blood taken on Tuesday around 9 am. By Saturday, I still had not heard from the office. I called Saturday morning, because the lab is open on Saturday’s. I called the main number and I pressed the appropriate numbers to be transferred to the lab. The phone rang about 15 to 20 times and no one answered the phone. I called back on Tuesday and pressed the appropriate numbers for the lab. I was transferred and again, no one answered. I hung up, called back and pressed 1 to “schedule an appointment”. A lady answered and I told her I wanted to check the results of my lab work. She sat the phone down on the counter for about 30 seconds, picked up the phone and said, “It’s normal.” That was all the conversation consisted of. I had blood work completed one other time. The results from the lab were in and had been in for three days and no one in the office called me. I had to do a follow up appointment at a specialist’s office because of the results from the blood work. Dr. Coe’s office staff told me they would call the specialist and have the appointment set up for me and have all my files faxed over so everything the specialist needed would be there when I went in for the appointment. I go to the specialist’s office on the day Dr. Coe’s office staff had scheduled for me. The specialist had no idea why I was there because Dr. Coe’s office staff never sent any of my files over.
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Very good doctor, not so good office staff, wait tim..., May 9, 2010 Dr Lori Coe in Rural Hall, NC, is a very good doctor. She is knowledgable, and always seems concerned and willing to listen to any issues you need to talk about. Her office staff is very unfriendly. They seem distracted and uninterested. Be prepared to wait, whether you are calling for a question for the nurse, or coming in to be seen
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