Poor customer service. No compassion. Not helpful. Rude. No resolutions offered. ..., May 14, 2013
Regarding our appointment this morning of May 14, 2013.
Upon arriving my 94 year old mother was anxious to to avail herself to the services of Dr. Kligman for chronic neck pain.
I had been referred to Dr. Kligman by my personal physician.
Upon presenting my mothers insurance card we were informed that it would not be excepted as Dr. Kligman was not listed as the primary care physician.
I was disappointed to say the least when i was informed of this, as it was never explained to me when the appointment for a new patient was made that Dr. Kligman would have to be elected as her primary care physician in order for her insurance card to be accepted and to be seen by the Dr.
I told the receptionist behind the desk that Healthnet would absolutely pay as I occasionally bring my mother to other primary care physicians that are not listed on her insurance card with out issues from the insurance company (healthnet).
No avenue of resolution was offered by the receptionist, and in my opinion I was treated very rudely and was also told that my attitude was not appreciated, at which time I told her I also did not appreciate her shortness with me either, to which she exclaimed that I came into the office with that attitude, which is NOT the case. I became agitated because after waiting 4 months for this appointment I felt that it was neglgent on their part that we were never informed that in order to be seen we would need to elect Dr. Kligman as our primary care physician prior to our appointment. I believe this was an oversight in their policy and not a fault of the patient.
I asked her to call the insurance company to verify that there would be no problem and was rebuffed, at which time I thought it best that I call the insurance company so their office would be assured of payment.
I made that call, there was no one else in the waiting room at the time and I was not causing a disturbance.
After several minutes on hold with Healthnet I was ab
he has no time for post op care and will kick you to the curb..., Apr 12, 2013
his surgery on my wife got infected resulting in 4 days in the hospital, a week after she got out he said it was scar tissue, a week after that she called to say it still hurt, he said somethings not right a to see him in 6 days, i called to complain that 6 days is too long maybe we should go to the hospital, his office called back stating we would recieve a certified letter stating he would not provide her any more care and to find a new doctor, THEY THREW US TO THE CURB, he cut her, it got infected, so too bad find another doctor
Dr. Regina Syed is a Great Doctor and Changed My Life! ..., Mar 24, 2013
Dr. Regina Syed is a great doctor. She spent a lot of time with me and addressed my concerns. Through my job, I had a lot of back pain and with Dr. Regina's help I'm no longer in pain and was able to get back to work. Thanks Dr. Regina!
Don't Use Elite Care Emergency or Dr. Jason Gukhool..., Jan 9, 2013
Do not use this clinic! Dr. Gukhool has a major EGO PROBLEM! He is condescending, rude, and arrogant! He refuses to prescribe antibiotic for upper respiratory infection. If you get sicker, the doctor still refuses to prescribe an antibiotic. He does not care what your medical history is. If you start feeling worse, you have to come in pay another $250, and he will still not prescribe an antibiotic. I have never encountered a doctor who is this callous!
Rude , didn't listen to me and was condescending the whole time. ..., Dec 10, 2012
Dr Jodi Shields was rude, inconsiderate and lacking in any basic compassion. She did not knock before entering and consequently opened the door while I was changing and proceeded to stand there in the open doorway talking to me. While I had my shirt off!
I was very uncomfortable and do not trust her judgement. She had me get a steel plate to put in my shoes that weren't even for what she said was supposedly wrong with my foot. She didn't listen to me. Performed a basic exam and spoke rudely to me most of the time. I wish I had thought to find reviews before I went. Haven't found a positive one yet!!
Wish I could leave no stars