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HORRIBLE!!! I cannot believe that they allow him to practice medicine...., Apr 12, 2012 This is a very long review but to summarize. Dr. Kong is possibly the worst doctor I could ever imagine he is a disgrace to the medical field. I was a patient of this doctor for 18 months. I was forced to see him because of workers comp. First you will call to set up an appointment. They do not verify your insurance before you arrive so expect to have some trouble with that. His office staff is incredibly rude and unprofessional. When you walk in the door the first thing you will notice is the other 400 patients in front of you who have been waiting for hours. The office is dark and the furniture is cheap (think thrift store). The whole place smells a little bit like urine and is covered in a THICK layer of dust. One you reach reception you will not be greeted. They have glass windows covering the reception area. I'm assuming so that when customer gets angry they don't cause physical harm to the incompetent employees. You will unpromptly be sneered at by someone who barely speaks english. They make you fill out about 10,000 forms most of which are illiterate and unnecessary. Now you can go ahead and relax because it is going to be a while. Next some angry woman will come demand you come into the back. They lead you down a very small hall way that has files stacked all over the floor. You will be upset at this point because the place looks like a landfil. You still have a chance to RUNNNNNNNNNNNN. You will be placed in a microscopic exam room and asked to wait 45 minutes for a nurse. The nurse will come in and give you a bunch of attitude if you mention you've been waiting. Then she will take SOME of your vitals with filthy equipment I assume is still there from the 1970s. You can relax again... call the health department... say goodbye to your closest friends and family. Whatever ends you need to tie up while your still moderately healthy. The doctor will come in who is a fat sloppy pig from somewhere in the middle east. He smells like french |
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Waited 2 hours......never saw her. If you value your time, go elsewhere...., Mar 15, 2012 I'm sure she is a fine doctor...if you ever get the chance to see her. Had an appt at 4 pm; the nurse called me that morning and said Dr. Pang wanted to know if I could come in earlier, at 3 pm. I got there at 3 pm with my 5 month old son....3:30...4:00..4:30...4:45...even at that point I figured she must be really behind. Finally at 4:55 pm I told them I was leaving. The clinic closes at 5 pm. The nurse asked if I could just wait 5 more minutes. No, I couldn't. I was already there for 2 hours. No excuses - even if there was some emergency or she forgot me or SOMETHING...someone should have told me. I would have understood. Worst experience I've ever had. She had the audacity to call my husband and ask why we left....WE WAITED FOR TWO HOURS. That's why. Unacceptable. There are tons of better pediatricians in Seattle - go elsewhere. |
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Something is wrong with the way these guys treated me as a patient...., Feb 5, 2012 Very questionable in my opinion. I won't go back. They nickle and dimed me for everything. When I had insurance, I did not really pay attention but now, I see that they are out of balance with regard to patient care vs insurance company care. Whats funny is, when I lost my insurance, all of a sudden, all treatment options became available and they started billing me for every little thing including phone calls to work out prescription issues. Just very yucky... |
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Lousy overpriced doctor, horrible location, very unproffessional staff..., Jan 24, 2012 I went for a routine visit, and was reassured by the staff that it would be covered by my insurance...then when I finished I find out its not! The staff clearly didn't know what they were talking about, and just told me that so I could come in and make the appointment. The Doctor just rushed the entire visit and didn't even seem concerned about me. I got a very bad vibe that he didn't really know what he was doing, and most of the time he just had the assistants do all the work. Will never go again. |
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Dr Betsy August........................... Horrible!..., Nov 29, 2011 I have seen Dr August a few times. Each time was unpleasant. Dr August does not take the time to listen to her patients nor does she help you with your concerns, and rushes right out of the room. Needless to say I will no longer be seeing her! |