unsatisfied and in shock that he graduated from med school..., Apr 23, 2013
I waited 30 mins to be seen only after being greeted by the most unorganized and unfriendly staff I have ever seen. The doctor rushed through the appointment and clearly believed he should be doing something else with his time. I was also misdiagnosed and given a prescription for the wrong medication. This man shouldn't be practicing medicine.
For several years now, I have been having breathing problems and sinus pain during the winter..., Mar 18, 2013
For several years now, I have been having breathing problems and sinus pain during the winter. I had been to a few ENT's in Jackson, M, but when I moved to Memphis, my neighbor said I should make an appointment with Dr. Lazar. This fall and winter was my best in years. After taking a history, he ended up switching some of my medicines. I didn’t feel rushed with him, and had an easy time talking to him. The staff was helpful and friendly enough. It was a very pleasing experience.
Waste of my time, poor attitude, service from staff..., Feb 22, 2013
I had to make at least 12 calls before I was able to reach the office and schedule an appointment. At times the line was not working. Other times the person left me on hold so long I had to hang up. Finally, I spoke with someone able to answer some basic questions and I accepted the first appointment available 2.5 months later.
Before agreeing to request her services I requested to meet the doctor and pay for her time. Her staff person said she didn't know what the cost was that the price was up to the doctor.
The morning of my appointment the office seemed geared for high volume and low personal attention. I found staff behavior poor. When answering the phone no one identified who they were. None of the 3 women I met after I arrived introduced herself. I saw no name tags. The reception desk person scanned my license without explaining or asking permission. With all the ID theft taking place nationwide that made me uncomfortable. The young woman who escorted us from the reception to the exam room addressed a lady that was there at the same time and I as "dear" and "girls."
After I waited in the exam room an unhappy looking woman introduced herself as the office manager and closed the door. She said she was sorry (she didn't appear sorry but rather in a hurry for me to leave). She went on to say that the doctor and her colleagues in the practice never meet people before they become patients, implying I should leave. She waited to make sure I left the exam room.
Unfortunately, I can't recommend her. Lacks privacy sensitivity!..., Feb 6, 2013
I saw this doctor once. Her office is very small which would be fine, except while I was there in the waiting room, I could hear everything she was saying during her phone conversation with the insurance company or someone like that. This included the patient's i.d. number, medical problems, lab report results, etc. I couldn't believe it! Doesn't this violate HIPPA laws?? She was using a phone in the front reception area but could prevent this by having a phone in back part of office. Toward the end of our appt., I told her I was concerned about her making calls from phone in front, and I could hear everything she was discussing about a patient. Instead of taking responsibility for the situation, she blamed it on her office, other patients, and then me. She said that that unfortunately she has a small office; that sometimes the reception door gets left open when patients walk in; and that most patients aren't listening for something like that. LOL, ARE YOU KIDDING ME?!!! She may be a good doctor regarding a broken bones and such (I don't know), but she is clueless about protecting patient privacy! No thanks!
Dr. Parma is knowledgable, attentive, and kind. You can feel confident to put your eyes in this ext..., Jan 19, 2013
You can feel confident to put your trust in this extraordinary doctor's capable hands. He is a fantastic communicator, and he will take the time to help you understand your condition. He is not only a wonderful doctor, but also a wonderful human being. He surrounds himself with very conscientious, patient, and professional staff members. I give this doctor and his office the highest of accolades.