ABSOLUTELY TERRIBLE STAFF. They are not helpful, do not call patients back with results (even after multiple voicemails over a period of WEEKS), keep irregular hours, and are not even at their office when they confirm with you the same day that they will be there! This makes it extremely difficult to coordinate the drop-off of post-surgery samples for their review. Also the information provided in the surgical info handouts given to patients conflict with each other AND with the info given by the doctor and yet again with the info given by the medical assistants. Completely unorganized. If your microscope is broken and you're waiting for a replacement microscope, why not call your patients and let them know so we don't have to call back week after week and leave voicemails? So stupid. Their behavior is inexcusable. Dr. Mullen himself did a decent job but I absolutely WILL NOT be back to see him and will not recommend other people to him. Terrible.
Dr.Cassileth is a Miracle Worker, she saved my body! ..., Mar 28, 2013
Some years ago I received breast augmentation from a doctor who I thought was competent and had my best interests in mind. Little did I know that years later my breast implants would completely fail, not only causing me to look awful physically but it was a risk to my health. I had a consultation with Dr. Cassileth and she knew right away that I had capsular contracture and needed corrective surgery right away. Dr Cassileth was extremely warm and understanding, not to mention highly knowledgable with what to do when a breast augmentation goes bad and how to fix it. Dr. Cassileth's staff is also amazing, they made me feel so comfortable and welcome. I am 100% thrilled with my results, the quality of her work is outstanding and I couldn't recommend her more highly!
Fantastic Doctor and Staff - was able to get an appointment for the same day..., Mar 18, 2013
Dr. Lazar was really fantastic. I called the office after I had a sudden loss of hearing in one ear. They worked me in for the same day. Dr. Lazar explained that immediate attention was needed since the possibility existed that the hearing loss could be permanent, however unlikely, if not treated immediately.
After a short course of steroids, the matter was resolved. I returned to the office a few weeks later for a hearing test, and everything was fine.
I’m very grateful to Dr. Lazar and his staff for treating me so quickly and effectively.
Great doctor, I would definitely recommend him 5 stars. ..., Dec 19, 2012
He is very good. Knows what he is doing, very smart, and no BS. I would definitely recommend him. Is really good at both therapy and medication. It is rare to find someone who is good at both (or can do both), and he is very good.
Best Urogynecologist in Ohio, I loved my entire experience..., Dec 10, 2012
I wen to Dr. Novi because I had been suffering from an incontinence problem for the past five years. His lovely staff, and his excellent knowledge made me feel as if I was right at home. He listened to me and we talked TOGETHER about the right treatment for me. I would recommend him to anyone and everyone, even if you just have a question and would like more information, he's your man.