Poor customer service. No compassion. Not helpful. Rude. No resolutions offered. ..., May 14, 2013|
Regarding our appointment this morning of May 14, 2013.
Upon arriving my 94 year old mother was anxious to to avail herself to the services of Dr. Kligman for chronic neck pain.
I had been referred to Dr. Kligman by my personal physician.
Upon presenting my mothers insurance card we were informed that it would not be excepted as Dr. Kligman was not listed as the primary care physician.
I was disappointed to say the least when i was informed of this, as it was never explained to me when the appointment for a new patient was made that Dr. Kligman would have to be elected as her primary care physician in order for her insurance card to be accepted and to be seen by the Dr.
I told the receptionist behind the desk that Healthnet would absolutely pay as I occasionally bring my mother to other primary care physicians that are not listed on her insurance card with out issues from the insurance company (healthnet).
No avenue of resolution was offered by the receptionist, and in my opinion I was treated very rudely and was also told that my attitude was not appreciated, at which time I told her I also did not appreciate her shortness with me either, to which she exclaimed that I came into the office with that attitude, which is NOT the case. I became agitated because after waiting 4 months for this appointment I felt that it was neglgent on their part that we were never informed that in order to be seen we would need to elect Dr. Kligman as our primary care physician prior to our appointment. I believe this was an oversight in their policy and not a fault of the patient.
I asked her to call the insurance company to verify that there would be no problem and was rebuffed, at which time I thought it best that I call the insurance company so their office would be assured of payment.
I made that call, there was no one else in the waiting room at the time and I was not causing a disturbance.
After several minutes on hold with Healthnet I was ab
AMAZING, considerate, compassionate, caring, knowledgeable, 10 out of 10!!..., Mar 22, 2013|
I went to Dr. F for my 2nd baby. He was so caring and considerate. He did not make me feel bad asking questions and did not act like he expected me to know everything. He helped me get out of a bad situation to focus on my growing baby. Dr. Fellenbaum noticed that my son was getting big by ultrasound and started monitoring me more closely. I started dilating early, but never went in to labor on my own as I did with my first. When I was dilated to 4 for a week we opted to induce. The hospital was understaffed when I arrived for my induction, and he made sure that the hospital knew it was unacceptable to leave his patients laboring while unsupervised. He did a great job on my son's circumcision and got us home as soon as possible (26 hours after delivery to be exact!), which I was very thankful for! He is a wonderful and extremely knowledgeable doctor!!!
Words cannot describe the feelings my family has towards this so-called doctor..., Jan 1, 2013|
We saw this Dr. Erlacher in the ER of our local hospital. My 10 year old daughter came in with severe abdominal pain. I was worried that it may be her appendix. After waiting several hours he finally ordered an x-ray in which he saw a "blockage". He diagnosed her pain as constipation without looking further into this so-called blockage. Three days later we ended up in the ER of the nearest city's hospital. (We live in very rural area.) When the doctors there saw this "blockage" on the xray they did an Ct Scan and an ultrasound. She was in surgery within an hour. What this so-called doctor diagnosed as constipation was actually a 10cm cyst on her right ovary. The result was a salpingo-oophorectomy. Her right tube and ovary had to be removed. The surgeon who fixed her said if we had waited any longer it could have killed her. If Dr. Gray Erlacher had been more thorough and less "charismatic" my daughter would not have suffered for as long as she did. He's very lucky she survived.
avoid at all costs, don't make the same mistake, i left in tears and irate..., Dec 13, 2012|
I would not suggest doctor Joseph Hooper to anybody. I have never taken the time to write a review on a product or services of any kind before, but he will treat you with such disdain that I hope that no one ever has to suffer his treatment. He has only his experiences to base his life "opinions" on and if you are not someone with simple problems he has dealt with before, then you are wrong in his eyes and he will make a point to tell you. If you try and discuss your issues with him, he will tell you that you are just seeking special attention, that you are faking and he will talk down to you as if you were his child. If you try and make any retorts to his insults, he will then proceed to mumble insults under his breath right in front of you as if you are too stupid to know what he is doing. If you want to leave your doctor in tears or livid with anger, then by all means, go to him, but if you wanted to be treated with respect from your "care giver", then save yourself the grief and time and seek a different doctor. He told me that my psychiatric symptoms weren't real and upon realizing that I did need proper help, he very abrasively asked if I was going to kill myself and then told me I could find another doctor. That being said, I was always able to get either same day or next day appointments anytime I called and I can only assume, after reading similar reviews, that he just doesn't hold on to any of his patients and therefore his schedule is always open.
Awful experience. Dr. suggested disability but refused to complete disability paperwork...., Dec 3, 2012|
This Dr suggested I consider going on disabililty on 2 separate occassions. When I agreed, I obtained necessary paperwork and she absolutely refused to complete 1 and a half pages of paperwork and sign it. This paperwork was for my disability insurance from my employer. I followed every single instruction she gave me. She terminated me as a patient. This sent me over the edge and I ended up in a psyche treatement center with suicide attempt. Avoid this "doctor" at all costs.