| Staff |
|
| Facilities |
|
| Knowledge |
|
| Helpful |
|
| Value |
|
|
Very unprofessional and disrespectful office staff ..., Apr 11, 2012 I have an appointment last April 5 at 6pm. I came and waited... the office was closed. I was outside with other patients waiting for them to open the door. 6:20 i called the office and the lady who answered the phone put me on hold for about 5 minutes and just to tell me that the office is closed and they give everyone a call to let us know that the office is closed. I was home the whole day the day before and the day itself but didnt get any calls from them. I called the following day to make a complain and the lady who answered the phone is soooo MEAN! She told me that my name is not on the calendar and told me "You're not even in the calendar so why are you upset it is not our fault if you come over and the office is closed!" What kind of attitude is that? She is representing Dr. Kulessa in a very disrespectful and unprofessional way. I would NOT go back to that doctor again! |
|
a great first impression of staff and Dr. Owsley today..., Apr 11, 2012 I found that the Dr and his staff to be extremely helpful, knowledable and nice. They made me feel like there whole day was for me even though it was only an appointment. He explained everything to me, answered all questions, and costs. |
|
Laziest staff I have ever experienced. No care for patients, just money..., Mar 23, 2012 There is a dark underbelly to the medical profession and never have I seen it so blatantly as in this office. My mother was in Dr. Greenberg's care. I would have to call the office day after day after day to get the simplest things accomplished. It took me a week to get the office to fax over the proper documentation so we could get oxygen. Over a week to get the staff to get a pre-approval on a prescription. Dr. Greenberg herself obviously does not know the laws governing her own profession in NJ because the scripts she wrote for my mothers pain meds were unacceptable so I had to drive back to the office to get corrected scripts. My mother was too weak to handle chemotherapy but they gave it to her anyway and it put her in the hospice wing of the hospital. Before I called an ambulance the day after her chemo I called the office, told them I was terrified, didn't know what to do and I needed to speak with one of the doctors or nurses. I was told a nurse would call me back immediately. After two hours I called 911 and while I waited for them to arrive the office called me about a referral from the home health nurse. When I told her I was taking mom to the hospital she said "If you have that kind of problem you should call us directly" I told her I had over two hours ago and I couldn't wait for her useless staff any longer. If you use this office, become an expert on cancer and be prepared to do all the work yourself. These people are useless to the nth degree!!!! Due to their laziness, and their lack of care or concern, I am sitting waiting for my mother to die 6 weeks after her diagnosis. The only doctor there worth her salt is Dr. LaNatra and if she were smart she would branch out on her own and hire a competent staff. |
|
very good doctor will be back to see again go see her she can help..., Dec 14, 2011 very nice doctor and very helpfull,everytime i need to see her they allway fit me in to see her she very helpfull to her patience thank you. dr.gruin melinda e |
|
Great Experience with Dr Gupta for breast surgery - Loma Linda ..., Nov 29, 2011 I had a great consult, preop, surgery, and result with Dr Gupta for my breast surgery! I have had two previous breast implants and both ended up uneven. Dr Gupta fixed the unevenness and I look mah-velous! |