Poor customer service. No compassion. Not helpful. Rude. No resolutions offered. ..., May 14, 2013
Regarding our appointment this morning of May 14, 2013.
Upon arriving my 94 year old mother was anxious to to avail herself to the services of Dr. Kligman for chronic neck pain.
I had been referred to Dr. Kligman by my personal physician.
Upon presenting my mothers insurance card we were informed that it would not be excepted as Dr. Kligman was not listed as the primary care physician.
I was disappointed to say the least when i was informed of this, as it was never explained to me when the appointment for a new patient was made that Dr. Kligman would have to be elected as her primary care physician in order for her insurance card to be accepted and to be seen by the Dr.
I told the receptionist behind the desk that Healthnet would absolutely pay as I occasionally bring my mother to other primary care physicians that are not listed on her insurance card with out issues from the insurance company (healthnet).
No avenue of resolution was offered by the receptionist, and in my opinion I was treated very rudely and was also told that my attitude was not appreciated, at which time I told her I also did not appreciate her shortness with me either, to which she exclaimed that I came into the office with that attitude, which is NOT the case. I became agitated because after waiting 4 months for this appointment I felt that it was neglgent on their part that we were never informed that in order to be seen we would need to elect Dr. Kligman as our primary care physician prior to our appointment. I believe this was an oversight in their policy and not a fault of the patient.
I asked her to call the insurance company to verify that there would be no problem and was rebuffed, at which time I thought it best that I call the insurance company so their office would be assured of payment.
I made that call, there was no one else in the waiting room at the time and I was not causing a disturbance.
After several minutes on hold with Healthnet I was ab
Won't go back, would not recommend, don't go to her..., Apr 25, 2013
Office was dirty. Entrance to office difficult to find. Poor review of medical history and poor physical exam. Difficulty in getting prescription refill. Doctor took 3 phone calls and left the exam room twice during visit.
Would not recommend.
Excellent psychiatrist-great care without over-medicating..., Jan 19, 2013
Excellent psychiatrist. Provides great care without over-medicating. I worked with a few psychiatrists before her that kept adding medications. She reduced the number of medications I take and I feel much better.
Don't Use Elite Care Emergency or Dr. Jason Gukhool..., Jan 9, 2013
Do not use this clinic! Dr. Gukhool has a major EGO PROBLEM! He is condescending, rude, and arrogant! He refuses to prescribe antibiotic for upper respiratory infection. If you get sicker, the doctor still refuses to prescribe an antibiotic. He does not care what your medical history is. If you start feeling worse, you have to come in pay another $250, and he will still not prescribe an antibiotic. I have never encountered a doctor who is this callous!
Great doctor, I would definitely recommend him 5 stars. ..., Dec 19, 2012
He is very good. Knows what he is doing, very smart, and no BS. I would definitely recommend him. Is really good at both therapy and medication. It is rare to find someone who is good at both (or can do both), and he is very good.