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Getting Better Service with each visit, they are doing it right now..., Feb 22, 2010 When I first went to Dr. Gloriosa it took forever for them to answer their phones and the wait in the office was very long. They have fixed both of these issues. You do not have long waits and can reach the office on the phone easily. Dr. Gloriosa still takes the time to answer all of my questions and his staff is one of the friendliest I've dealt with. He is making going to the doctor a more pleasant experience. I recommend him to anyone.
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Staff does not call to alert patients of problems. ..., Jan 19, 2012 After 5 years as a patient, I made one late payment. The payment was in excess of $100.00 despite my usual $40.00 co-pay. Maybe Dr Leon's staff didn't submit to Aetna. I paid anyway. Months later, they refused to renew a refill and told me that I needed to pay cash for appointments now. They never contacted me about this. Rather, they let me run out of medication and then refused to refill. I had to miss classes that day and find a new GI. My GP was nice enough to authorize enough medication over the phone (on good faith that my labs had been good lately, which they were) until the visit with my new GI. That was lucky, many GPs won't do that, and I am currently stuck with ASU's GPs. Dr Leon's actions were negligent and unethical. I am looking into what legalities this may violate, and will press charges. To this date, Dr Leon had shown himself to be a fine physician, but this incident is unforgivable. His staff had always been a little dodgy. One of his staff tole me she would talk to Dr Leon to see if he would use a little discretion in this instance. I doubt that she did. |
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poor service, inaccurate information, disregard for patient values or input..., Dec 17, 2011 I am a white male in my 30s. I was operated on by Dr. McLemore for anal hpv. I do not recommend Dr. McLemore unless you are very desperate. I trusted her too much. She cut me up really bad and caused me unreasonable amounts of pain. She destroyed a lot of healthy tissue and I felt this was unnecessary. She never apologized or admitted that she made a mistake. She was unsympathetic and uncaring toward me when I was distraught and in pain. She was often impatient, cold, antagonistic and stubborn. She didn't seem to care about the pain or anxiety she caused me. She became antagonistic toward me and called me a risk to her practice because I felt I had had complications from the surgery. Some people love her, but I think if you have a bad experience, she will turn against you and become mean and uncaring. |
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i have been a patient of Dr. Szemetylo, he has been my doctor for 8 years. He is the best gastroint..., Nov 9, 2011 Dr Szemetylo is a great gastro doc. He takes his time and LISTENS to u the patient. I would recommend Dr. Szemetylo to my friends and family. His staff is nice and friendly. Appointments seem to be on time. If the office is running slow, it's because Dr. Szemetylo is listening to his patients. Dr. Szemetylo is the best. He cares about his patients. Either his nurse or Dr. Szemetylo, himself will call u back with lab results, blood results, ct scans, endoposy etc as soon as their office receive them. They r wonderful!!!!! |
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Bad communication, lack of after care and follow up, sloppy staff. ..., Oct 24, 2011 I went to Dr Willis after a car accident, she has prescribed various meds and failed to call me with my MRI results after a week of waiting. When I called the office the girl who answered the phone just blurted out "oh yeah we have the results and we are referring you for an epidural"!! The doctor never called me to discuss the findings of my MRI and then was passing messages to the girl who answered the phone rather than being a real doctor and talking to me herself. The girl who answers the phone is usually on personal calls discussing her own health issues which is horribly unprofessional. I am disgusted with the lack of Dr patient care and will be looking to change doctors once I can find a good one. |
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Thank you Dr. Chung~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~..., Sep 9, 2011 My Mom was very happy after she went to Dr. Chung's office. She said he was very understanding and explained what she needs to do. She got much better with the medicine he prescribed. Thank you Dr. Chung~ |