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HORRIBLE courtesy from the RUDEST receptionist I have ever encountered...., Mar 1, 2012 A receptionist has never treated me so rude. Since Dr. Zlobl’s office doesn’t take later afternoon appointments, and I don't get out of work until 4 p.m., I had to put in for sick time in order to leave work early. I also had to secure coverage for my classroom because I am a teacher. Since the person covering for my class ran 5 minutes late, I arrived 7 minutes late to my appointment. The receptionist was extremely rude in telling me we would probably have to re-schedule due to Dr. Zlobl's schedule, and said she called me yesterday and left me a "five minute" message explaining how important it was to be on time. I received NO such message, and when I plainly explained this, the receptionist became snooty and said, "Well, I’m not making it up." Then I realized I HAD received a call yesterday from a number I did not know. This caller did not leave a message. I pulled out my cell phone and asked what the office’s phone number was. She replied that they have 6 different lines. So I told her I would read her the number and asked if she could identify it, and she said, "I don't care." I couldn't believe it!! She didn’t care?!?! When you work with people, it’s imperative that you are empathetic, and Dr. Zlobl’s office proved that they are anything but empathetic. In the business that my husband co-owns, this type of customer service would cause you to lose your job. Needless to say, I left and did not re-schedule an appointment. |
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Narcissistic doctor won't release patients to see other doctors..., Jan 7, 2012 Reviews of the practice showed that another doctor there had a higher rating, so I wanted to see this other doctor. I was flat out told NO, I am not allowed to see any other doctor at the practice than Karen Bader because that was the first doctor I ever saw in the practice. |
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Nice doctor with a heavy work load that causes her to make mistakes...., Dec 13, 2011 Dr. Hoing is very pleasent to talk to, however her case load and inability to remember or take detailed notes affects her performance as a doctor. She has made repeated mistakes lately and then lied to try to save face. So far the mistakes have cost my family financialy. We left her practice as we belive she can make a mistake at anytime that will cost us our health and well being. |
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Most unorganized Doctor ever with a staff that is even worse!..., Dec 9, 2011 This doctor loves consultations at 500 a visit and never even remembers why he had you come in or your name. The only thing that tops that is no return phone calls, no matter how many times they will check and "call you right back". They schedule appointments and don't tell you or better yet send you to a down town office only to find out that it's at an office 30 minutes in the other direction. FIND ANOTHER DOCTOR … maybe even one who cares about your family and your time. |
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No help or care, no followup and a big, unexpected bill. ..., Nov 26, 2011 I was very unhappy with my visit to Dr. Lin. I had a painful ear problem that had been going on for a month, and all she did was look in my ear and say she didn't find anything. No inquires about how long I've had the problem and attempt to investigate the issue. She eventually did a very small procedures that she said might help or might not, and then charged the procedure as ambulatory surgery so that I would have to pay for half the cost instead just an office visit which is covered. Despite the fact that I left in pain, she never followed-up and never even attempted to help figure out what is wrong with me. I'm still in pain. |