Mislead about insurance co-pay and had to pay $350..., Apr 5, 2013
Went in for a mole consultation and got what I thought was included in my $40 co-pay (3 mole tests). 4 of their staff (including Dr. Fichtel) told me that the mole tests were "covered by insurance". Ended up getting a $350 bill for the testing. The situation went downhill from there...
Amazing Experience from an Amazing Team-- Great Attention to Patient Needs..., Feb 18, 2013
I visited Dr. Greg DeLange and his team at the Estetica
Institute about 18 months ago when I started thinking about cosmetic surgery. After a consultation I felt far more comfortable about making choices about my body with the help of Dr. DeLange and his skilled team. My procedure went flawlessly and people still compliment me on how I look thanks to his work.
Good staff, horrible "doctor" - Wallet stuffer versus actual clinician ..., Feb 10, 2013
In a few words?
- Horrible bed side manner; dodged questions and threatened to quit when we inquired about alternative treatment methods. This dude is older than the internet as we know it and he was throwing hissy-fits like a rabid Bieber-fan.
- Extremely pessimistic. Every conversation boiled down to DEATH. Look, I get that cancer is no walk in the park, but rubbing our faces in it is counterproductive and honestly, believe it or not, does more harm than good. After the nth time of being told "HE IS GOING TO DIE," we stopped talking to him about and kept his patient visits short.
- Biggest gripe? Cancer research is a constantly developing field and new, novel discoveries are made often enough that you might spot it in the newspaper or online. It should have been a huge red flag when this so-called M.D. was absolutely clueless about significant changes in our understanding of how cancer works.
Final remarks? He gave up on our father when we walked through the door the first time. Had we known of his lazy, outdated way of treatment, we would have walked right back out of that room without hesitation.
Unfortunately, I can't recommend her. Lacks privacy sensitivity!..., Feb 6, 2013
I saw this doctor once. Her office is very small which would be fine, except while I was there in the waiting room, I could hear everything she was saying during her phone conversation with the insurance company or someone like that. This included the patient's i.d. number, medical problems, lab report results, etc. I couldn't believe it! Doesn't this violate HIPPA laws?? She was using a phone in the front reception area but could prevent this by having a phone in back part of office. Toward the end of our appt., I told her I was concerned about her making calls from phone in front, and I could hear everything she was discussing about a patient. Instead of taking responsibility for the situation, she blamed it on her office, other patients, and then me. She said that that unfortunately she has a small office; that sometimes the reception door gets left open when patients walk in; and that most patients aren't listening for something like that. LOL, ARE YOU KIDDING ME?!!! She may be a good doctor regarding a broken bones and such (I don't know), but she is clueless about protecting patient privacy! No thanks!
Dr. Parma is knowledgable, attentive, and kind. You can feel confident to put your eyes in this ext..., Jan 19, 2013
You can feel confident to put your trust in this extraordinary doctor's capable hands. He is a fantastic communicator, and he will take the time to help you understand your condition. He is not only a wonderful doctor, but also a wonderful human being. He surrounds himself with very conscientious, patient, and professional staff members. I give this doctor and his office the highest of accolades.