Dr. Lin was very informative and professional. She took lots of time with me and had great patience..., Jun 16, 2013
Great doctor who took time to review chart and discuss issues. Highly recommend her. She actually took me off a great deal of medication and I feel so much better under her care. I have now told 4 more people who have now switched to her.
Waste of my time, poor attitude, service from staff..., Feb 22, 2013
I had to make at least 12 calls before I was able to reach the office and schedule an appointment. At times the line was not working. Other times the person left me on hold so long I had to hang up. Finally, I spoke with someone able to answer some basic questions and I accepted the first appointment available 2.5 months later.
Before agreeing to request her services I requested to meet the doctor and pay for her time. Her staff person said she didn't know what the cost was that the price was up to the doctor.
The morning of my appointment the office seemed geared for high volume and low personal attention. I found staff behavior poor. When answering the phone no one identified who they were. None of the 3 women I met after I arrived introduced herself. I saw no name tags. The reception desk person scanned my license without explaining or asking permission. With all the ID theft taking place nationwide that made me uncomfortable. The young woman who escorted us from the reception to the exam room addressed a lady that was there at the same time and I as "dear" and "girls."
After I waited in the exam room an unhappy looking woman introduced herself as the office manager and closed the door. She said she was sorry (she didn't appear sorry but rather in a hurry for me to leave). She went on to say that the doctor and her colleagues in the practice never meet people before they become patients, implying I should leave. She waited to make sure I left the exam room.
would not recommend this doctor was horrible disatisfied with staff and the 2 minutes spend with the..., Feb 19, 2013
would not recomend the waiting time is ridiculous i was an hour early for my appt at 2:30 did not get seen until 3:50 by 3:52 i was out of the office was not able to ask any questions on my daughters ruptured eardrum i dont think my daughter should get water in it but i guess i have to wait till i find another dr to be able to ask any questions. i would definitely not recomend this dr nor his facility the staff is horrible made me feel like it was my fault the front clerk forgot to sign me in an hour ago save your time and money i went to his south alamo location on barlite very disapointed in all services with them.
Don't Use Elite Care Emergency or Dr. Jason Gukhool..., Jan 9, 2013
Do not use this clinic! Dr. Gukhool has a major EGO PROBLEM! He is condescending, rude, and arrogant! He refuses to prescribe antibiotic for upper respiratory infection. If you get sicker, the doctor still refuses to prescribe an antibiotic. He does not care what your medical history is. If you start feeling worse, you have to come in pay another $250, and he will still not prescribe an antibiotic. I have never encountered a doctor who is this callous!