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Dr. Richard Najac

  (0 reviews)
Gender: Male
Specialty: Ophthalmology
Location: 16110 Union Tpke, Fresh Meadows, NY
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Patient Reviews

  UNPROFESSIONAL UNFRIENDLY STAFF and RUDE BEHAVIOR DONT WELCOME THEIR CUSTOMERS..., Sep 10, 2011

Had gone to Dr. Najac office as i was diagonised with cataracts in both eyes. I had a terrible experience with their staff which i want to share with other patients. you will experience for yourself once you go there that what i am writing here is 100% true. The girls at this office are extremely unfriendly. the day of my appointment i was in the street cud see because of my cataracts. i couldnt find their office as it was not on main street there was another entrance to it. so i had to call twice the girl was so rude she almost hung up on me. she didnt want to help. i am shocked that they treat their customers this way. how can they stay in business with so much competition around. they dont answer calls dont answer questions. after a long wait i was able to meet dr najac. he seems to be nice and told me i needed surgery for my cataracts. i scheduled the surgery. because of the girls not following up my surgery was cancelled two days before surgery. i wasted so much time to go for my medical clearance etc to be ready for the surgery. the girls at this office were totally not telling the truth by saying they never received my medical clearnance paperwork. when my doctors secretary faxed them three times and they kept saying they dont have it. she picked up the phone and yelled at them. and right away they say they have it. so that means they were lying all along. I am very disappointed with them. I went all the way to North Shore Eye Care in long island. I got my left eye done by Dr. John Mauro. Service is amazing there. there is a team of four doctors who are sooo good. So organized place. they call you and confirm everything. you exactly know what to expect. I am glad that i didnt get the surgery fm this place as i am scared to think how it would have turned out. Please make sure before you proceed. Good Luck

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