Poor customer service. No compassion. Not helpful. Rude. No resolutions offered. ..., May 14, 2013
Regarding our appointment this morning of May 14, 2013.
Upon arriving my 94 year old mother was anxious to to avail herself to the services of Dr. Kligman for chronic neck pain.
I had been referred to Dr. Kligman by my personal physician.
Upon presenting my mothers insurance card we were informed that it would not be excepted as Dr. Kligman was not listed as the primary care physician.
I was disappointed to say the least when i was informed of this, as it was never explained to me when the appointment for a new patient was made that Dr. Kligman would have to be elected as her primary care physician in order for her insurance card to be accepted and to be seen by the Dr.
I told the receptionist behind the desk that Healthnet would absolutely pay as I occasionally bring my mother to other primary care physicians that are not listed on her insurance card with out issues from the insurance company (healthnet).
No avenue of resolution was offered by the receptionist, and in my opinion I was treated very rudely and was also told that my attitude was not appreciated, at which time I told her I also did not appreciate her shortness with me either, to which she exclaimed that I came into the office with that attitude, which is NOT the case. I became agitated because after waiting 4 months for this appointment I felt that it was neglgent on their part that we were never informed that in order to be seen we would need to elect Dr. Kligman as our primary care physician prior to our appointment. I believe this was an oversight in their policy and not a fault of the patient.
I asked her to call the insurance company to verify that there would be no problem and was rebuffed, at which time I thought it best that I call the insurance company so their office would be assured of payment.
I made that call, there was no one else in the waiting room at the time and I was not causing a disturbance.
After several minutes on hold with Healthnet I was ab
Great doctor. he knows his stuff......................., Mar 18, 2013
After reading some of the reviews on other sites about Dr. Lazar, I wasn’t sure that I wanted to see him, but a friend of mine kept saying that he is a graet doc. After seeing him a few times now, I can see where he might come off as gruff. Not everyone can be a teddy bear. Dr. Lazar knows his stuff and has a no-nonsense approach. That doesn’t mean that he doesn’t care tho. Seems to me he’s a good guy.
Best doc ever! Would recommend him without hesitation!..., Feb 13, 2013
I'm not a fan of doctor’s offices, but I'd go back to Dr. Lazar without hesitation. Dr. Lazar is very straightforward, knowledgeable and professional. He gave me a flawless assessment of my situation, listened to my concerns and answered my questions with clear, well-informed answers.
If you have ear/nose issues, go see Dr. Lazar!! I can't recommend him enough.
thumbs up for park avenue lasek, dr. chynn and his entire team..., Dec 27, 2012
About two years ago I considered laser eye correction but wasn’t able to get it done back then. Through my research I kept coming back to Dr. Chynn’s Park Avenue LASEK. So although I wasn’t able to get it then I stored it in my bookmarks. Naturally, when I started thinking about laser vision correction I eagerly went and looked up Dr. Chynn again. The site made it clear that the caliber of care would and attention to detail was in every aspect of the staff. I called and made my FREE consultation and was not disappointed. In fact I was never more excited at this cutting edge technique of NO CUT, NO FLAP making it SAFER than the older technique that is still widely used elsewhere. Even more excited is how affordable it is at Park Avenue Lasek. The staff is also great. It helps that most have had the procedure done themselves so when they talk it’s with firsthand experience. Dr. Almeida answered every question I had and proved very patient and knowledgeable. And Dr. Chynn oversees ever aspect and is right there to personally meet with and answer any additional questions that each client has. If you’re interested in vision correction than Park Avenue Lasek is THE place. And if you’re not interested in laser vision correction I challenge you to just take a few minutes to look at their site. Do your own research, I know you won’t regret it. And if your still unsure come watch a live procedure the glass OR!
One of the many happy Park Avenue Clients