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Patient for orthoscopic knee surgery. Very dissatisfied with care, result and staff issues! ..., May 21, 2012 I had a knee (minuscus) surgery performed there in 2010. They indicated that I would be back to 100% in about 10 days after this orthosopic surgery. Instead, I have been plagued with pain ever since. I did all the therapy, taken cordizone and suparts to no avail. Along the way I have had issues with the staff over appointments and payments. They have claimed on two occasions that I was grossly delinquent on payments..... first example was when I was taking a 6 week round of supparts injections. They indicated at the start that the insurance paid it all, until they discovered that this wasn't true and upon one of my last visits for this, they initially tried to suspend any further treatment until my account was paid in full....something less than $100.00. Having serious pain issues, I booked an appointment with the Doctor, who I almost never saw, always relegated to a PA, and waited the ap[proximate two months to see the Dr, before the office staff called and said I owed them $106 and the Dr would not see me until I had paid this in full and all of this years deductible, in advance.... because of my past payment history..... a one time error, that they were responsible for. I believe, personally, that the Dr. violated his Hippocratic Oath when he refused to see me based upon this. His staff would not allow me to speak direct to him and then charged me .65 cents a page for my records. I have subsequently heard that this Dr. is great for shoulders, nut that knees are not his specialty. Based upon my experience, I would agree, since I still have a serious problem with my knee. Some months after the unsuccessful surgery, they indicated to me that I might be a good candidate for a whole knee replacement....something not even remotely on the radar before the orthoscopic minuscus surgery. Based upon the level of professionalism from the office staff and the fact that I have not achieved the desired level of health promised, I would not recommend this Dr. for any surgery or |
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Does not respond to calls from patient or pharmacy..., Apr 11, 2012 During my last appointment, lab results were slow in being returned, and were not available for discussion and this doctor promised to call as soon as the results were available. THREE WEEKS later, I still do not have the results of the tests. Repeated calls to the office are deleted from the voice mail with no response whatsoever. Due to a problem with a prescription as written, the pharmacy has also left repeated voice mails with requests for information/instructions, which are also ignored. The outgoing message states that all calls will be returned within 24-48 hours. This has not happened, either for myself or the pharmacy. Not gettng any response from this office is inexecusable. |
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Fair doctor good bedside manor but not so sure about his skill level...., Feb 29, 2012 Upon arriving as a new patient I knew that there was going to be lots of paperwork as a new patient. I waited for over an hour after my appointment time just to be told that he was running behind. After my meeting with the Dr, I was very impressed with his professionalism, but not sure that he is the Dr. that I am looking for to treat my problems. I feel that he rushed the appointment after waiting a long time for him. |
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Wouldn't send my worst enemy to him or his staff. Avoid at all cost!..., Feb 17, 2012 I've been to lots of doctors in my time, but "Doctor Carter" (if he so can be called) is the worst. Not even a close second. He spent roughly 15 minutes in the room with me, in which, 10 of those minutes were him typing my information into a computer. Never even listened to my symptoms, just typed. Also, I had to argue endlessly with his nurse to write me a higher amount of my prescription, even after my insurance had agreed to a higher amount. She was just too lazy to write it, or confirm with the insurance company. Stay away if you care about your health! His staff is equally useless. I requested my lab results 4 TIMES before they sent them out 1 MONTH later. It's sad, but he has jaded me to the medical profession. If you don't care about people, why become a doctor? |
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misdiagnosis and cavalier attitude cost his patients in a couple of different ways..., Dec 13, 2011 doctor misdiagnosed my illness causing an extra year of pain and suffering.he is also condescending and distant,making me feel alone and insignificant . the doctor cost me 2 weeks of pay from my work because his office refused to complete paperwork within the proper time. |