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Dr. Robert Chen

  (1 review)
Gender: Male
Specialties: Family Practice, General Practice
Location: 528 Capitola Ave, Capitola, CA 95010
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Patient Reviews

  A knowlegable, calm doctor who doesn't panic, competent and reasonable..., Mar 12, 2010

When you go to Dr. Chen's office, you often walk in worried or upset. He is very calm and reassuring, and is understanding with his patients. He always tells you exactly what to do, without making you panic or worry. Often, doctors will tell you the worst case scenario, which is disconcerting and unnecessary. Dr. Chen never does this, and is a great doctor.

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Recent Reviews for Doctors Similar to Dr. Robert Chen

  Stay away. This is worst doctor I have ever experienced..., Jun 17, 2013

An appointment with Dr. Pouliot is like a living nightmare. First, if you are lucky enough to obtain an appointment, you will have to wait at least an hour and a half to be seen. The front desk is incompetent and rude. I was given another patient's appointment card. I wonder who got mine? The nurse took blood without gloves on!!!! Most recently I was denied my daily prescription until I could be seen by Dr. P. I made the appointment and did everything I was supposed to do before the script ran out. Dr. P's office CANCELLED my appointment and refused to refill my script until I was seen. When I called back to reschedule, I was told I wouldn't be able to be seen for over a month and a half. Meanwhile, I have been off my medication for a week now and still awaiting a phone call back from a nurse. When I stopped in and demanded to speak to a nurse, the front desk said that would be impossible since there was only one nurse on duty...um, isn't one all it takes?
  Downhill fast since changes to office and move ..., Mar 7, 2013

Something has happened since he joined NYU. No one answers the phones, have to call for weeks just to get a response, long wait with doc spending no time with you. This is not the level of care or service people expect from a doctor.
  Uncaring and neglectful doctor. Extremely disappointed..., Feb 28, 2013

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  Unable to get the treatment that I came in for instead sent elsewhere to be treated for something th..., Feb 24, 2013

Can't beleive it. Was dismissed because of my inabvility to urinate. Was denied the option that was given to me by the nurse to come back and try again, the office manager Jeanette demanded that I leave IMMEDIATELY and that I was dismissed right, then while in the exam room, and NOT finished with my appointment with the doctor. Asked to speak to Dr. Revollo to find out why I was being dismissed and she REFUSED to let me EVER see him and that I needed to leave NOW. She threatened to call the police and press harrassment charges on me if I call there and to have me arrested if I come ANYWHERE NEAR the office. LIED to my insurance company that I was NON-COMPLIANT just because I was UNABLE to urinate at that moment. But 2-3 days later I get a referral for orthopedics for knee pain for 99 visits good till 12-31-2013 and x-rays all for my KNEES. I came in for WRIST pain and swelling and to get a referral under my new insurance for the Rheumatologist he sent me to on my old insurance. All this AFTER I was supposedly dismissed. The referral was mailed to me 4 days after the dismissal. They also refuse to release your medical records to you so you can find a doctor to get proper medical attention and treatment.
  Misdiagnosed my child Prescribed dangerous medication...., Feb 11, 2013

Wow. Character Limit. Sucks cause there is a lot to tell. I will make some points. 1) I had to guess my child's diagnostic and he would just agree with me. 2) Told me my child has pinworms when complaining about belly pain and constipation without even checking in a lab ( my child was later diagnosed at the ER with Encopresis ). 3) Prescribes Tylenol for everything from headaches to possibly cancer. 4) Call to make an appointment for lung check when my child had a severe flu but instead I was sent to the Pharmacy where a prescription will be sent. went to the Pharmacy and everything was Over the Counter.5)GI doctor requested a note in December from him. It is February and the GI never received it. 6) Called to get something for my son's cough. Transferred through three different receptionists ( one was chewing her food while on the phone with me).Got prescription for ASTHMA medication.Pharmacist asked me not to give my son the medication as it is dangerous.Encopresis+med=Renal Failure