Drove an hour, waited & waited, paid $14 parking, never seen..., Apr 17, 2013
Called for appointment, told 10:45 a.m. avail, I explained we had a 2 p.m. appointment same day over an hour away from her office. Let them decide if I should take the 10:45 a.m. appointment. They reassured me it would be fine. Waited 1 hr, 15 mins then asked how much longer. Told 3 patients in exam rooms had not been seen & no more exam rooms available (i.e. it would be quite awhile). Asked why so backed up and was told she was over booked (no emergencies causing back log). Drove 1 hour, paid $14 parking, had to leave for 2 p.m. appointment without being seen.
AMAZING, considerate, compassionate, caring, knowledgeable, 10 out of 10!!..., Mar 22, 2013
I went to Dr. F for my 2nd baby. He was so caring and considerate. He did not make me feel bad asking questions and did not act like he expected me to know everything. He helped me get out of a bad situation to focus on my growing baby. Dr. Fellenbaum noticed that my son was getting big by ultrasound and started monitoring me more closely. I started dilating early, but never went in to labor on my own as I did with my first. When I was dilated to 4 for a week we opted to induce. The hospital was understaffed when I arrived for my induction, and he made sure that the hospital knew it was unacceptable to leave his patients laboring while unsupervised. He did a great job on my son's circumcision and got us home as soon as possible (26 hours after delivery to be exact!), which I was very thankful for! He is a wonderful and extremely knowledgeable doctor!!!
Waste of my time, poor attitude, service from staff..., Feb 22, 2013
I had to make at least 12 calls before I was able to reach the office and schedule an appointment. At times the line was not working. Other times the person left me on hold so long I had to hang up. Finally, I spoke with someone able to answer some basic questions and I accepted the first appointment available 2.5 months later.
Before agreeing to request her services I requested to meet the doctor and pay for her time. Her staff person said she didn't know what the cost was that the price was up to the doctor.
The morning of my appointment the office seemed geared for high volume and low personal attention. I found staff behavior poor. When answering the phone no one identified who they were. None of the 3 women I met after I arrived introduced herself. I saw no name tags. The reception desk person scanned my license without explaining or asking permission. With all the ID theft taking place nationwide that made me uncomfortable. The young woman who escorted us from the reception to the exam room addressed a lady that was there at the same time and I as "dear" and "girls."
After I waited in the exam room an unhappy looking woman introduced herself as the office manager and closed the door. She said she was sorry (she didn't appear sorry but rather in a hurry for me to leave). She went on to say that the doctor and her colleagues in the practice never meet people before they become patients, implying I should leave. She waited to make sure I left the exam room.
Pornographic Comments During Procedure DISGUSTING DOCTOR..., Dec 28, 2012
I just have to relay this story. I had a colonoscopy by Dr. Kenneth Brown in Plano, TX and I was thoroughly disgusted. I was supposed to be sedated but I was NOT and I remember the discussions that went on during the procedure. He made disgusting pornographic comments non-stop. He talked about his sexual exploits, made disgusting and insulting comments about his wife, and talked about how men cannot be expected to be faithful in marriage. He made comments about relative genatalia size among men. It was a thoroughly humiliating experience for me as a female.
I would NEVER go to this physician again and I cannot recommend him one bit.