Poor customer service. No compassion. Not helpful. Rude. No resolutions offered. ..., May 14, 2013
Regarding our appointment this morning of May 14, 2013.
Upon arriving my 94 year old mother was anxious to to avail herself to the services of Dr. Kligman for chronic neck pain.
I had been referred to Dr. Kligman by my personal physician.
Upon presenting my mothers insurance card we were informed that it would not be excepted as Dr. Kligman was not listed as the primary care physician.
I was disappointed to say the least when i was informed of this, as it was never explained to me when the appointment for a new patient was made that Dr. Kligman would have to be elected as her primary care physician in order for her insurance card to be accepted and to be seen by the Dr.
I told the receptionist behind the desk that Healthnet would absolutely pay as I occasionally bring my mother to other primary care physicians that are not listed on her insurance card with out issues from the insurance company (healthnet).
No avenue of resolution was offered by the receptionist, and in my opinion I was treated very rudely and was also told that my attitude was not appreciated, at which time I told her I also did not appreciate her shortness with me either, to which she exclaimed that I came into the office with that attitude, which is NOT the case. I became agitated because after waiting 4 months for this appointment I felt that it was neglgent on their part that we were never informed that in order to be seen we would need to elect Dr. Kligman as our primary care physician prior to our appointment. I believe this was an oversight in their policy and not a fault of the patient.
I asked her to call the insurance company to verify that there would be no problem and was rebuffed, at which time I thought it best that I call the insurance company so their office would be assured of payment.
I made that call, there was no one else in the waiting room at the time and I was not causing a disturbance.
After several minutes on hold with Healthnet I was ab
Dr. Regina Syed is a Great Doctor and Changed My Life! ..., Mar 24, 2013
Dr. Regina Syed is a great doctor. She spent a lot of time with me and addressed my concerns. Through my job, I had a lot of back pain and with Dr. Regina's help I'm no longer in pain and was able to get back to work. Thanks Dr. Regina!
AMAZING, considerate, compassionate, caring, knowledgeable, 10 out of 10!!..., Mar 22, 2013
I went to Dr. F for my 2nd baby. He was so caring and considerate. He did not make me feel bad asking questions and did not act like he expected me to know everything. He helped me get out of a bad situation to focus on my growing baby. Dr. Fellenbaum noticed that my son was getting big by ultrasound and started monitoring me more closely. I started dilating early, but never went in to labor on my own as I did with my first. When I was dilated to 4 for a week we opted to induce. The hospital was understaffed when I arrived for my induction, and he made sure that the hospital knew it was unacceptable to leave his patients laboring while unsupervised. He did a great job on my son's circumcision and got us home as soon as possible (26 hours after delivery to be exact!), which I was very thankful for! He is a wonderful and extremely knowledgeable doctor!!!
Stay away from Women's Health Specialists LLP. Auburn N.Y...., Mar 18, 2013
Women's Health Specialists LLP. Auburn N.Y.
Rude and unprofessional staff. Nurses will push you to unnecessary tests and procedures. No explanations. This is a 'rip off' practice with lawsuit waiting to happen. Stay away.
Don't Use Elite Care Emergency or Dr. Jason Gukhool..., Jan 9, 2013
Do not use this clinic! Dr. Gukhool has a major EGO PROBLEM! He is condescending, rude, and arrogant! He refuses to prescribe antibiotic for upper respiratory infection. If you get sicker, the doctor still refuses to prescribe an antibiotic. He does not care what your medical history is. If you start feeling worse, you have to come in pay another $250, and he will still not prescribe an antibiotic. I have never encountered a doctor who is this callous!