Dishonest billing and a bad bed-side manner. Not recommended...., Apr 22, 2013
I suggest staying away from Reseda Family Medical Clinic run by Dr. Syrus Feridouni. I've never had such a horrifying experience with a doctor or clinic.
1. They bill $390 for just the doctor's visit not including any treatment. In comparison, West Oaks Urgent Care in Winnetka charges about $65.
2. They overbill for service even if you they say they take your insurance. My insurance refused to pay portions of the bill as they exceeded their contractual agreement.
3. Dr. Feridouni has a cruel bed side manner. When cleaning a wound on my daughter's palm which was extremely painful, he asked her if it hurt and when she said it did, he told her "no it doesn't".
4. I was incorrectly and over-billed for services received and when I attempted to resolve the matter by explaining to Dr. Feridouni (in a calm and polite manner) why the billing was incorrect, he started yelling at me, said if I didn't pay he would send me to collections and hung up the phone
Run from this doctor!!! She only sees you as a paycheck!..., Apr 17, 2013
Run from this place. This doctor will see you as a number and a paycheck and nothing else. Your treatment will not be tailored to you, it's a one treatment fits all approach here. During the course of my treatment, unneeded tests and procedures were performed and needed tests missed. The wrong medication instructions were given on several occasions and of course I couldn't reach anyone before the time I was supposed to take them. Dr Gell does not liked to be questioned about what she's doing and will respond to questions with an attitude during remaining treatments. I had 2 failed IVF treatments here (same protocol both times because Dr Gell wouldn't alter her treatment) and ended up losing all embryos before transfer day for both cycles.
Mislead about insurance co-pay and had to pay $350..., Apr 5, 2013
Went in for a mole consultation and got what I thought was included in my $40 co-pay (3 mole tests). 4 of their staff (including Dr. Fichtel) told me that the mole tests were "covered by insurance". Ended up getting a $350 bill for the testing. The situation went downhill from there...
Nasty woman - unprofessional and too arrogant - waste of money..., Feb 28, 2013
She was arrogant and attacked me as well as other Drs during the appointment. She misdiagnosed me and prescribed something that inflamed the problem. She doesn't have the knowledge to support her arrogance. She is just flat mean. Had to wait an hour and no one else was in the office. Was she at lunch and I had to wait? I went back to my other Dr that was no longer on my insurance plan because $25 copay to her was an over payment.
Dr. West Makes Me Laugh...Even during "that" exam and also makes me feel heard. ..., Nov 26, 2012
I've been seeing Dr. West since 2000. I had to move to L.A. for two years and one of my regrets was having to give up Dr. West. As soon as I moved back to Seattle I immediately signed up to see him. I even talked my husband to see him (his PCP before that was Harborview Emergency). Dr. West spends as much time with you as is necessary. However, the thing that impressed me the most and why I have remained so loyal is that Dr. West isn't a "easy fix" kind of guy. His first instinct isn't pills but exercise, proper diet, mental health, etc. However, if medication is necessary he isn't afraid to prescribe it. The best thing I can say about him is that I've sent him several patients over the years and they all equally sing his praises. (FYI - He is now located in Edmonds at the Edmonds Family Clinic).