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Excellent Doctor Surgery of Xiphoid, Xiphoidectomy..., Dec 1, 2011 My daughter was injured over a 1 year ago and it took us that long to find Dr. Yurvati who had knowledge in treating her condition. She was diagnosed right away and he go her into surgery and she is immdediately feeling relief. While surgery was a scary difficult time for us he made the process so much easier. He got her in right away and never kept her waiting, he was patient and answered all of her questions, and he was very compassinate and made sure she received the very best care. We are so blessed to have found Dr. Yurvati and would recommend him to everyone. |
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very unimpressed and not going to return to see her..., Nov 23, 2011 I had to wait over 45 minutes for my appointment. As other reviewers noted, I didn't feel like she wanted to hear what I had to say. I would constantly be interrupted. She offered services like laser hair removal and a facial, but it sounded like a sales pitch, even though she said she doesn't make money off of the facials. I liked the staff. But I will definitely look into another doctor in the future. |
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Worst customer service from a Dr.'s office that I have ever witnessed..., Nov 17, 2011 On November 16th, 2011 I wanted to go to Dr. Salas to find out what was causing the pain in my neck and back. When I called the office to schedule an appointment, a woman named Mary Ann picked up. I asked where the address was and she rudely said that it was across the street from the hospital. I didn’t know where the hospital was, and wanted to get the address from her so I could GPS it. She wouldn’t give it to me for some reason. It didn’t bother me at first, but when I told her I would be there in 20 minutes to fill out paper work, she said whatever and hung up the phone on me. I thought it was extremely rude and that maybe I should just find a different doctor. I called back to try and talk to Dr. Salas about the issue, but Marry Ann would not get him for me or give me his email address. I told her I would not schedule an appointment with them if she was going to continue being rude and having poor customer service. Before I could even ask for Dr. Salas’ email address she hung up on me. I really wanted to talk to Dr. Salas and inform him of Mary Ann’s rude behavior, so I went into his office to speak with him. I asked to speak with a supervisor and it ended up being Mary Ann. I told her I was offended by how rude she was and that I would like to speak with Dr. Salas or to give me his email address. She said if I didn’t leave she would call the cops on me. I couldn’t believe it, all I wanted was an email address, but she thought she could call the cops on me so Dr. Salas wouldn’t find out, or receive a complaint about her. I never was rude or used foul language to instigate such a response from her. I guess she has never heard of the internet. I never had the chance to actually meet Dr. Michael Salas, so I can’t review on how he is as a doctor, but after I witnessed who he hired as a supervisor. I am inclined to think that he must not be that good if he can’t hire someone with good customer service. It all starts at the top with a business’ |
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Thank you Dr. Chung~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~..., Sep 9, 2011 My Mom was very happy after she went to Dr. Chung's office. She said he was very understanding and explained what she needs to do. She got much better with the medicine he prescribed. Thank you Dr. Chung~ |
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Very reliable doctor with good attitude and special attention..., Sep 6, 2011 Dr. Sam, as I call him, provides me with exellent health care for what I think is a fair price. Their practice charges a bit more to be a member of, but I certainly receive more than just compensation in attention and expertise. Dr. Sam's practice provides a standard of healthcare that all patients should have access to. I would like to see a tax rebate available for those of us who put in in more money for healthcare on top of insurance, but I won't hold my breath for that. Bottom line for me and my family is that we would not trust anyone else with our health and well being outiside of Dr. Sam's practice. We actually chose not to move out of Peoria mostly for this reason. |