Dr Fong is an extremely good doctor who is very knowledgeable. ..., Apr 29, 2013
Dr. Fong has done 3 knee surgeries on me (all necessary) and has done a wonderful job every time. I am very pleased with how he treats his patients and how his office makes you feel at home and like you are family.
Dishonest billing and a bad bed-side manner. Not recommended...., Apr 22, 2013
I suggest staying away from Reseda Family Medical Clinic run by Dr. Syrus Feridouni. I've never had such a horrifying experience with a doctor or clinic.
1. They bill $390 for just the doctor's visit not including any treatment. In comparison, West Oaks Urgent Care in Winnetka charges about $65.
2. They overbill for service even if you they say they take your insurance. My insurance refused to pay portions of the bill as they exceeded their contractual agreement.
3. Dr. Feridouni has a cruel bed side manner. When cleaning a wound on my daughter's palm which was extremely painful, he asked her if it hurt and when she said it did, he told her "no it doesn't".
4. I was incorrectly and over-billed for services received and when I attempted to resolve the matter by explaining to Dr. Feridouni (in a calm and polite manner) why the billing was incorrect, he started yelling at me, said if I didn't pay he would send me to collections and hung up the phone
Doctor Charges you for asking you questions on your baby...., Mar 1, 2013
Short Story: THIS DOCTOR OVERCHARGES FOR SERVICES THAT THEY DID NOT EVER PROVIDE. BEWARE!!
This is my daughter pediatrician since birth. She is now 20 months old. We have roughly 10 or so wellness checkups as is the norm for babies. Every month or so.
Every time we have gone, the wait time is ridiculous. At least 30-45 mins. The time with the doctor feels rushed and the service not very warm.
Those are the positives.
Now the bad part. Recently Dr. Lee saw my daughter for a routine wellness check up. These are covered by my insurance at no charge. The doctor took 45 mins to see me. Then proceeded to ask me when she came in "How long did my girl have a respiratory infection?' This was apparently because my baby had some snot hanging from her nose. Who knew? Babies that are snotty all have respiratory infections? Well anyhow, it was the first time in over a week that my daughter had a runny nose and I informed the doctor that it was nothing more than a runny nose and it just started. So the check up proceeded and Dr. Lee asked me about my wife’s and my decision to not vaccine our daughter. To which I said, we had not changed our mind and that we were still keeping that opinion. The doctor of course getting paid by the pharma group to give these pushed them again, to which we declined.
So finally the doctor continued on with the wellness check only to say my girls weight was a little big, but not to be concerned. Finally, as the doctor was checking with my girls legs and arms and what not, she asked if I had any questions. To which I said one. My daughter had some dry skin on her back. I asked the doctor if she had any recommendations for what to put on the dry skin. The doctor said cortisone cream.
So after all of this, the visit wasn’t the problem. The invoice for services was. The doctor charge for the wellness check. In addition, she charged for the time that was used to talk to me about my daughter's runny nose, the vaccines that we
Dr Wilson Cook is Outstanding and I would recommend him to anyone..., Feb 26, 2013
Dr Wilson Cook is probably the best doctor I have ever had. He is intelligent, soft-spoken, considers your input seriously, no matter how amateur and 'hot off the internet' it may be. My health has improved much under his care.
His staff is very professional, but the phone messaging system is annoying, and the facilities are old, with visible mold in some places along the ceiling, which is typical for old buildings.
But his staff is still great, and Dr Cook himself is the best general physician I have ever had.
Peddles quack medicine and couldn't care less about a patient's time..., Jan 29, 2013
Doctor Masri leaves one wondering what planet he’s from regarding some of the questionable voodoo science he advocates and the dismissive attitude he takes to other specialists. He’s very big on advocating the use of a highly expensive allergy test that insurance companies won’t cover (that should clue you up) and which is largely discredited by allergy specialists and a medical community that sees it as outdated science that renders far too many false positives and verges on the kind of quackery one would normally associate with the more outrageous claims of some in the alternative medicine community.
Dr. Masri also took it upon himself to render ‘expert’ opinion on a bowel condition I’ve had for some years and which he claimed was all down to allergies and diet, thus segueing into his advocacy for the testing process mentioned above. The views expressed ran contrary to every opinion I’ve been given by a number of gastroenterologists through the years regarding my condition and how I should treat it, but what was even more disturbing was the manner in which he tried convincing me to cancel my planned appointment for the periodic colonoscopy my condition requires to check for inflammation and any signs of cancer. All of this of course from a medical practitioner I’d made an appointment to see regarding a mole on my forehead that had given me cause for concern!
To rub salt into the wound, a follow-up appointment to garner the results of a series of blood tests that were taken on my first visit showed that the clinic has as little respect for the time of its patients as it has for their intelligence when peddling garbage science. My appointment was for a little past 9 in the morning so I theoretically must have been one of the first patients for the day, yet 70 minutes later I had yet to see Dr. Masri, with no apology or explanation from the disinterested staff. What is it about doctors that they have so little respect for your own time, but wil