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Dr. Scott Yagel
(0 reviews)
Gender: Male
Specialties: Internal Medicine, Gastroenterology
Location: 400 Gresham Dr, Norfolk, VA 23507
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Patient Reviews
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Scott Yegel had a wait time of 50 minutes Unacceptable!..., Oct 17, 2011 . I am most disappointed in the wait time. I waited over 50 minutes to be seen by the doctor. 50 minutes just to have him walk into my room!! I never received any feedback as to the wait and when I addressed the issue to the doctor he merely stated I'm sorry. If the wait time was going to be long, I would appreciate if the doctor/ receptionist asked me if I cared to reschedule, who said I didn't have something else to do? My time is just as valuable as any person, so when I schedule an appointment I expect to be seen at least within 15 minutes. After all, the receptionist is the one looking at the calendar to ensure I am placed in to a time that is compatible with the doctor's schedule. If I arrive late or do not call, I am billed anywhere from $50.00 to $200.00 depending on the incident. If the doctor arrives late, I get nothing except sorry and all my other appointments being thrown off at that time. Why is it OK for the doctor to be late but not the patient? If you have too many people scheduled or you can't wrap up an appointment in a timely manner, maybe you should try placing greater distance between the next patient, to allot for the overtime (which by the way I'm not getting paid for) in which the patient will be occurring. So many times people say this is the norm, this is not acceptable! If you arrive late at the doctor's office you are billed or asked to rescheduled, if you arrive late for an interview you will not get the job, if you arrive late at your job you will be fired. Why is it OK for a doctor in a doctor's office to be late for his/her patients? I had an appointment; I even brought in my paperwork already filled out. I didn't just walk in. I rescheduled an appointment for another doctor while waiting for the doctor to come in, upon him coming In, I left. He or she will no longer be privy to my money when I have to wait excessively.
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Recent Reviews for Doctors Similar to Dr. Scott Yagel
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Waited 2 hours......never saw her. If you value your time, go elsewhere...., Mar 15, 2012 I'm sure she is a fine doctor...if you ever get the chance to see her. Had an appt at 4 pm; the nurse called me that morning and said Dr. Pang wanted to know if I could come in earlier, at 3 pm. I got there at 3 pm with my 5 month old son....3:30...4:00..4:30...4:45...even at that point I figured she must be really behind. Finally at 4:55 pm I told them I was leaving. The clinic closes at 5 pm. The nurse asked if I could just wait 5 more minutes. No, I couldn't. I was already there for 2 hours. No excuses - even if there was some emergency or she forgot me or SOMETHING...someone should have told me. I would have understood. Worst experience I've ever had. She had the audacity to call my husband and ask why we left....WE WAITED FOR TWO HOURS. That's why. Unacceptable. There are tons of better pediatricians in Seattle - go elsewhere. |
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Staff does not call to alert patients of problems. ..., Jan 19, 2012 After 5 years as a patient, I made one late payment. The payment was in excess of $100.00 despite my usual $40.00 co-pay. Maybe Dr Leon's staff didn't submit to Aetna. I paid anyway. Months later, they refused to renew a refill and told me that I needed to pay cash for appointments now. They never contacted me about this. Rather, they let me run out of medication and then refused to refill. I had to miss classes that day and find a new GI. My GP was nice enough to authorize enough medication over the phone (on good faith that my labs had been good lately, which they were) until the visit with my new GI. That was lucky, many GPs won't do that, and I am currently stuck with ASU's GPs. Dr Leon's actions were negligent and unethical. I am looking into what legalities this may violate, and will press charges. To this date, Dr Leon had shown himself to be a fine physician, but this incident is unforgivable. His staff had always been a little dodgy. One of his staff tole me she would talk to Dr Leon to see if he would use a little discretion in this instance. I doubt that she did. |
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excellent- very helpful when in crisis or emergency..., Jan 17, 2012 very helpful given my situation. would recommend to anyone as well as visiting the hospital where she works. I can not thank the team there enough for all that they do. Always there when needed!!!!!!!!!!!!!!! |
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Offensive Staff, Rude, Unprofessional...Please do not go to this doctor!..., Jan 16, 2012 I have never been treated with such disrespect ever. There is a youong girl that works there I am not sure if she is an intern or what, but she is extremely rude and hangs up on people if she doesn't like what your saying. I thought doctors staff were suppose to be courteous, I guess I was wrong. Don't be fooled by their facade, the staff is obsurdely fake and don't care for the well being of anyone. |
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Worst doctor and staff I have ever had the displeasure of dealing with...., Dec 9, 2011 Worst Doctor ever, horrible staff, cares about nothing but your money. Does not know how to use a phone, office staff can help but be horrible nothing is their job. AVOID @ ALL COSTS… HORRIBLE DOCTOR |
