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Cold and uncaring. MAJOR complications after surgery that would have been avoided if he actually res..., May 7, 2012 Cold and uncaring. He refused to listen when told there was excruciating pain. There was MAJOR complications from the surgery which resulted in going to emergency with Bile leaked into entire abdomen and 77 days were spent in the hospital, 3 weeks of which on a ventilator. Doctor would not even look the family or patient in the eyes after that. There is more but I think i made my point. |
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Very unprofessional and disrespectful office staff ..., Apr 11, 2012 I have an appointment last April 5 at 6pm. I came and waited... the office was closed. I was outside with other patients waiting for them to open the door. 6:20 i called the office and the lady who answered the phone put me on hold for about 5 minutes and just to tell me that the office is closed and they give everyone a call to let us know that the office is closed. I was home the whole day the day before and the day itself but didnt get any calls from them. I called the following day to make a complain and the lady who answered the phone is soooo MEAN! She told me that my name is not on the calendar and told me "You're not even in the calendar so why are you upset it is not our fault if you come over and the office is closed!" What kind of attitude is that? She is representing Dr. Kulessa in a very disrespectful and unprofessional way. I would NOT go back to that doctor again! |
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Broken arm that needed to be refixed after another guy screwed it up..., Mar 21, 2012 I went to this doctor after a car accident and the first doc screwed up my arm fracture. Dr Richmond re did it and I have almost a full recovery. He is very caring and took a lot of time to explain what needed to be done. He wouldn't blame the other guy, but I got the picture and Dr Richmond exudes competence. I felt very comfortable in his hands and would recomend him to everyone who has a broken bone. |
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Excellent, compassionate surgeon, a true Asian eyelid surgery expert...., Feb 20, 2012 I recently went to Dr. Steinsapir located in West Los Angeles to address a bad asian eyelid surgery. I had surgery in South Korea. It was a big mistake. I live in California. I saw a bunch of so-called Asian eyelid specialists. The only one who talked to me in detail and made any sense was Dr. Steinsapir. He does surgery at the UCLA medical center. Thanks to his work, my eyes are much more symmetric, natural, and I don't look like one of my eyes was Westernized. He was able to fix the work of the prior surgeon. His office is very professional. |
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Great Doctor, very personable and caring.Amazing work!..., Jan 6, 2012 Great experience. Great value. i would not go anywhere else for all my non surgical procedure! I had a blepharoplasty done and I do botox for the past 8 years. Im very happy with his work and service |